Chat Customer Service Representative

Job Title: Customer Support Executive – Walk-in Drive

Job Location: Ahmedabad, Gujarat (On-site)

Walkin location : Nagpur

Employment Type: Full-time | Rotational Shifts

Experience: 0–3 years (Freshers welcome)

About the Role:

We are conducting a walk-in drive at Nagpur for the position of Customer Support Executive (Ahmedabad). The role involves handling customer queries over voice and non-voice processes, providing excellent service, and ensuring customer satisfaction.

Responsibilities:

Handle inbound/outbound calls, emails, or chat support

Resolve customer issues and provide accurate information

Maintain professional communication standards

Work in rotational shifts (including night shifts if required)

Requirements:

Excellent communication skills (English/Hindi/Regional)

Basic computer knowledge and typing speed

Ability to work in rotational shifts

Graduate/Undergraduate can apply

Salary & Benefits:

Competitive salary package (based on experience)

Incentives and performance bonuses

Growth opportunities within the company