Job Description
Lenskart.Com
Job Description – Central Ticketing Team (Customer Support)
Requirements:
1. Good Communication
2. Understandable English
3. Customer oriented person
4. Excellent interpersonal and written & oral communication
Description:
1. Good with customer handling
2. Resolving customer complaints brought to your attention
3. Overseeing the Customer service process
4. Actively resolving inbound chat/email queries of customers
5. Proficient with problem solving ability
6. Handling Escalations
Salary Offered: Up to 25k in hand
Incentives: Up to 12k monthly
Working days: 5.5 Days
Working hours: + hours Work from office (Rotational shifts)
Job Type: Full-time
Salary: ₹20,000.00 - ₹25,000.00 per month
Benefits:
• Food provided
• Paid sick time
• Provident Fund
Schedule:
• Rotational shift
Supplemental pay types:
• Performance bonus
Ability to commute/relocate:
• New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Required)
Experience:
• Customer service: 1 year (Required)
Language:
• Fluent English (Required)
Speak with the employer
++1 ++1078XXXXXX
Job Description – Central Ticketing Team (Customer Support)
Requirements:
1. Good Communication
2. Understandable English
3. Customer oriented person
4. Excellent interpersonal and written & oral communication
Description:
1. Good with customer handling
2. Resolving customer complaints brought to your attention
3. Overseeing the Customer service process
4. Actively resolving inbound chat/email queries of customers
5. Proficient with problem solving ability
6. Handling Escalations
Salary Offered: Up to 25k in hand
Incentives: Up to 12k monthly
Working days: 5.5 Days
Working hours: + hours Work from office (Rotational shifts)
Job Type: Full-time
Salary: ₹20,000.00 - ₹25,000.00 per month
Benefits:
• Food provided
• Paid sick time
• Provident Fund
Schedule:
• Rotational shift
Supplemental pay types:
• Performance bonus
Ability to commute/relocate:
• New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Required)
Experience:
• Customer service: 1 year (Required)
Language:
• Fluent English (Required)
Speak with the employer
++1 ++1078XXXXXX
💡 Quick Summary
Seeking a career-building opportunity? The Chat Support Executive position is now open for candidates interested in the MIS Executive sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
