Description
Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.
Job Types: Full-time, Fresher
Salary: ₹15,000.00 - ₹18,000.00 per month
Schedule:
Day shiftMonday to Friday
Ability to commute/relocate:
Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
Can you Handle the Customer Queries.
Education:
Bachelor's (Preferred)
Experience:
total work: 1 year (Required)Customer service: 1 year (Required)
Language:
Hindi (Required)English (Required)
Shift availability:
Day Shift (Required)