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Chat Support Executive

Place of work Jaipur
Contract type Full-time
Start date -
Salary 23K-38K

Job details

Job description, work day and responsibilities

Job description
Job Title: Customer Support Executive
Job Location: Jaipur Sitapura, Mansarovar, Pratap Nagar (Rajasthan)
Salary: 23,000 to 38,000 CTC (Including PLI)
Experience: Freshers & Experienced both can apply
Process Type: International Voice & Non-Voice

Job Description:
We are hiring energetic and customer-focused individuals for International Customer Service roles across voice and non-voice processes. The ideal candidate should have strong communication skills and a customer-first attitude.

Key Responsibilities:
• Handle and resolve customer queries through calls, emails, or chat
• Ensure customer satisfaction by delivering accurate and timely support
• Escalate unresolved issues and follow up for resolution
• Build a positive relationship with customers
• Maintain process compliance and service quality standards

Eligibility Criteria:
• Qualification: Any Graduate
• Good verbal and written communication skills in English
• Basic computer knowledge
• Willingness to work in rotational shifts

Additional Benefits:
• 14 days hotel stay provided for outstation candidates
• Assistance with travel arrangements (bus/train ticket)
• Overtime, shift allowance, and performance incentives (as per business need)

Interview Process:
• Initial Screening Talent Acquaintance
• Registration Candidate
• HR Interview Virtual or Face-to-Face (within 48 hours of registration)
• Operations Round (within 72 hours of HR round)
• Travel Ticket Required within 24 hours of receiving the offer letter

The position is suitable for candidates with education

This position is suitable for fresh graduate

Company address

India
Rajasthan
Jaipur Show on map Get directions
Company Name: Talent acquitance
You will be redirected to another website to apply.
Apply and send CV
Offer ID: #1283825, Published: 2 days ago, Company registered: 3 days ago

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