Job Description
Job Description:
We are looking for a diligent and highly organized Email/Chat/Voice Process associate to join our team in Ahmedabad.
The Email/Chat Process Associate will be responsible for:
• Responding to inquiries from international customers in a professional and timely manner
• Answering customer questions and providing product information
• Investigating and resolving customer complaints/issues
• Maintaining customer databases and updating customer records
• Providing feedback and updates to management in regards to customer interaction
• Following up with customers to ensure satisfaction
Required Profile:
• Must be Graduate (In any stream)
• Proficiency over English is must
• Fresher/Experience both can apply
• Experience in CSE is a plus
Interested candidate can call/WA on : +++3688280
Job Types: Full-time, Permanent, Fresher
Salary: Up to ₹34,000.00 per month
Benefits:
• Health insurance
• Paid sick time
• Provident Fund
Schedule:
• Day shift
• Fixed shift
• Monday to Friday
• Morning shift
• Night shift
• Rotational shift
• US shift
• Weekend availability
Supplemental pay types:
• Commission pay
• Performance bonus
• Quarterly bonus
• Shift allowance
• Yearly bonus
Ability to commute/relocate:
• Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Required)
Language:
• English (Required)
We are looking for a diligent and highly organized Email/Chat/Voice Process associate to join our team in Ahmedabad.
The Email/Chat Process Associate will be responsible for:
• Responding to inquiries from international customers in a professional and timely manner
• Answering customer questions and providing product information
• Investigating and resolving customer complaints/issues
• Maintaining customer databases and updating customer records
• Providing feedback and updates to management in regards to customer interaction
• Following up with customers to ensure satisfaction
Required Profile:
• Must be Graduate (In any stream)
• Proficiency over English is must
• Fresher/Experience both can apply
• Experience in CSE is a plus
Interested candidate can call/WA on : +++3688280
Job Types: Full-time, Permanent, Fresher
Salary: Up to ₹34,000.00 per month
Benefits:
• Health insurance
• Paid sick time
• Provident Fund
Schedule:
• Day shift
• Fixed shift
• Monday to Friday
• Morning shift
• Night shift
• Rotational shift
• US shift
• Weekend availability
Supplemental pay types:
• Commission pay
• Performance bonus
• Quarterly bonus
• Shift allowance
• Yearly bonus
Ability to commute/relocate:
• Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Required)
Language:
• English (Required)
💡 Quick Summary
Seeking a career-building opportunity? The Chat Support Executive | Required English Fluency position is now open for candidates interested in the BPO Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.