Job Description
Work Location : Madhavaram, Tharamani
● Provide a customer service experience
● Provide support of the internet/high speed data (HSD) product by analyzing and troubleshooting connectivity issues, intermittent and slow speed issues.
● Provide cable troubleshooting expertise by supporting digital video equipment to include Video on Demand (VOD), interactive guide, remote controls and parental controls. .
● When needed to solve the customer issue, educate the customer on the products and services that would resolve their technical issue, including upgrades and Whole Home WiFi.
● Support customers with all self-installation issues
● Excellent communication skills required
● Should be flexible for night shifts
● Salary – Rs.20,000 to Rs.27,000 Per month
● 5 days working in a week and 2 days of rotational week off
● Free transport provided(doorstep pick and drop)
Qualification : High school, Diploma or Any Degree
Experience : Min 1 year in any customer service/bpo/call centre
For further details call : 6380723+76
Job Types: Full-time, Regular / Permanent
Salary: ₹20,000.00 - ₹28,000.00 per month
Benefits:
• Health insurance
• Provident Fund
Schedule:
• Night shift
• Rotational shift
Supplemental pay types:
• Performance bonus
Education:
• Bachelor's (Preferred)
Experience:
• Technical support: 1 year (Preferred)
• total work: 1 year (Required)
Language:
• English (Required)
Speak with the employer
++1 6380723+76
💡 Quick Summary
Seeking a career-building opportunity? The Chat Support Executive |Technical position is now open for candidates interested in the MIS Executive sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
