Job Description
Job descriptionFREE JOB PLACEMENT!Job title: Technical Support/Senior technical associate / Process Analyst / Voice / Non Voice / Blended ProcessAbout the Role· All processes are Voice , non-voice and Blended Process· You will be interacting with clients and customers using computers and internet extensively· Would be working on web-based applications· Would be viewing and capturing details on systemFor more informationContact HR Nisha@ {Call or Watsapp }What we expect from you· Graduate / Post-graduate BBM, BBA, BA, MBA, B com, M com graduates and Post Graduates with no back logs. BE, B Tech, MSc, BCA, BSc IT etc. (2021-2026 pass outs) Graduation & PG· Should have copies of all semester original marks sheets· Work experience should be 0-1 years. For experienced candidates, preferred work experienceshould be from an international BPO / KPO· Good communication and Analytical skills· Proficiency in tools such as MS Word and Excel· Ability to work collaboratively in teams; along with turning around work of professional quality within set deadlines· Your Aadhar card must be updated with your active phone numberProtocols to be followed:· Candidate must be fully vaccinate and should carry vaccination certificate along with the resumePerks and Benefits:· 6 days working, Rotational Week OFF· Work from Office· Work Location: Chandigarh & MohaliProblem Solving Skills: Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned Ability to approach problems logically and rationally Action oriented and self-disciplined Organized and detail-oriented Ability to quickly and effectively prioritize work time in various departments to meet business need Ability to maintain composure in highly escalated situations Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.Qualifications RequiredMinimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.Knowledge and Skills RequiredCommunication Skills: Excellent communication skills (written and verbal) Ability to communicate correctly and clearly with all customers Excellent documentation skills Good comprehension skills ability to clearly understand and state the issues customers present Ability to concentrate follow customers issues without distraction to resolution Good composition skills ability to compose a grammatically correct, concise, and accurate written response Work successfully in a team environment as well as independentlyNO CHARGES AT ANY STAGEFREE TO CALL AT (WHATSAPP)PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'SJob Type: Full-timeSalary: ₹27,000.00 - ₹35,000.00 per monthSchedule:Day shiftEvening shiftFixed shiftFlexible shiftMonday to FridayMorning shiftNight shiftRotational shiftUK shiftUS shiftWeekend availabilityWeekend onlySupplemental Pay:Performance bonusShift allowanceExperience:total work: 1 year (Preferred)License/Certification:ITI Welder (Preferred)Speak with the employer++1
💡 Quick Summary
Seeking a career-building opportunity? The Chat | Voice Process Analyst| Imm| joiners position is now open for candidates interested in the BPO Jobs sector. This role in Mohali offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
