Chef De Cuisine

Job Brief

The Chef de Cuisine (CDC) supervises and manages the entire Galley of the venue assigned to them, ensuring the smooth operation of all events, food preparation, presentation and delivery, and that the quality standards.

CHEF DE CUISINE

CRUISE LEADERSHIP ROLE

As a Shipboard Leader, you represent values and leadership philosophy (Hávamál). You are a

hospitality professional who demonstrates passion for excellence, who takes ownership for your areas of responsibility, and who believes in empowering your team with the skills, knowledge and tools to succeed. You are an exceptional role model for the Viking Family and have strong motivation to achieve the company’s goals and objectives. You are flexible, stress resistant, focused, and a truly committed team member.

PURPOSE OF POSITION
• The Chef de Cuisine (CDC) supervises and manages the entire Galley of the venue assigned to them,

ensuring the smooth operation of all events, food preparation, presentation and delivery over the

course of service in that venue, and that the quality standards & procedures are in line with Company

Procedures and STAR Service Standards.
• You are required to serve as a link between your assigned Galley and the Main Galley.
• It is your responsibility to ensure safe, quality food production, and to create a friendly, guest-oriented

service culture to ensure Guest satisfaction and repeat business, which in turn, will increase revenue

and profitability of the company.

YOUR RESPONSIBILITIES
• In conjunction with the Sous Chef, the CDC is fully responsible for the entire Galley of the assigned

venue, which includes but is not limited to food safety, creativity, cleanliness, staff management, time

management, repair & maintenance, public relations and guest interaction.
• Visit the assigned Galley venue as often as possible during the course of service, in conjunction with the

assigned Head Waiter, checking every table and ensuring that Guests are provided with the best

meal/service possible; follow up on negative feedback received; monitor reports such as Voyage\Cruise

Report, to identify opportunities to improve Guest service and satisfaction.
• Assist the Executive Chef to prepare requisitions for all catering equipment to ensure a productive

operation.
• Assist all Section Heads in areas of responsibility to countercheck all food requisitions and make the

necessary adjustments; regularly collect and enter all meal count figures from the assigned galley, into

the meal count system; monitor/control flagged and expensive item requisitions; check meat, fish &

seafood ordering & thawing procedures; tour all storerooms frequently and assist the Provisions Team; conduct menu briefings every two days or as often as required.
• Countercheck daily deliveries from the Storeroom to ensure its accuracy.
• Ensure that all menus, recipes, methods and specifications are adhered to, and spot-check all venues

serving food on a daily basis to ensure that all food outlets & displays are in line with the quality &

cleanliness of Viking’s Standards and all Public Health Policies. Visit various food preparation stations & conduct random tastings to correct any discrepancies (quality/taste/appearance) immediately.
• Be familiar with the Human Resources Manual & Shipboard Training; have an in-depth understanding of the working hours policies & procedures; be familiar with crew contracts and work schedule

hours/week, to maintain working hours paperwork and if necessary, correct entries for payroll.
• Lead and support a multi-cultural team, maximizing crew satisfaction, productivity and retention; meet with Team Leaders on a daily basis for “The Daily Reunion”, to provide feedback & operational updates as well as to ensure that your department is performing to Viking’s STAR Service Standards.
• Regularly inspect that the mise-en-place for all areas are prepared 15 minutes prior to service.

Job Description
• Appoint and enforce specific job responsibilities to all key personnel working under the direction of the Chef de Cuisine and establish the manner and means to train personnel.
• Provide competent leadership to all direct reports. Responsibilities include, but are not limited to:

Conducting performance reviews, including discipline as needed, ensuring Maritime Labor Convention

(MLC) compliance and onboard training, succession planning, crew communication and recognition.
• Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as

required for your duties onboard. Always use correct lifting techniques to prevent injuries.
• Uphold impeccable grooming standards within your team at all times by complying with Viking’s Image

and Uniform Standards.
• Ensure that company property is appropriately secured and protected, especially during rough weather

conditions, in order to prevent unnecessary loss or damage.
• Become knowledgeable and ensure your team are knowledgeable about itinerary-related ports of call,

shore excursions and shipboard activities such as events, entertainment and programs.
• Positively contribute to achieving/succeeding Culinary KPI goals (quality & financial) for the Culinary

Department; have full knowledge about safety & security procedures and can operate in line with all

Public Health, Environmental and Safety & Security Policies; participate in all training concerning

onboard training, safety & security, fire prevention, evacuation exercises as required by the company.
• Demonstrate the ability to take over the Executive Chef’s position for a temporary period (with the

necessary training) at any given time, assist with Cooking Demonstrations, as required.

This document describes the primary activities, duties and responsibilities of this position. Your manager or

supervisor may assign additional duties and responsibilities to you.

YOUR PROFILE:
• A required minimum of 10 years plus experience as a Chef de Cuisine or similar position, within a 5 Star hospitality and/or restaurant environment; advanced culinary skills, are required.
• Fluent in English - must have excellent English communication skills to clearly interpret and orate

documents, such as menus and recipes. The ability to speak additional languages is an advantage.
• Must have experience in leading multi-cultural teams; flexible, stress resistant, committed team player
• Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required, with excellent knowledge of all Public Health Policies; team builder with exceptional work ethic, motivational skills and coaching abilities.
• Must be able to physically handle 50+ lbs. (30KGs) on a daily basis, and work a minimum of eleven hours a day, seven days a week