Job Description
Our Vision: To honor our legacy, to steward the opportunity which has been entrusted to us, and to make a lasting impact through service and care.
Our Values: Be excellent, Work passionately, Honor the trust, Change the future
Team Members at Chick-fil-A St. Albert are focused on providing excellent customer service to our Guests. We believe that a guest should consistently feel welcomed and cared for, while being served in a safe and clean environment.
ResponsibilitiesAs a Team Member, you will be responsible for all, but not limited to, the following:
Embodying the vision and values of Chick-fil-A St. Albert
Exhibiting care for Guests and fellow Team Members all day, every day
Embodying the “CORE 4” of hospitality when interacting with others
Providing Second Mile Service
Handling Guest inquiries, questions and complaints using our guest recovery model and ensuring Guest satisfaction
Conversing with Guests and providing hospitality to all who visit the restaurant
Rigorously adhering to our safety policies
Maintaining an exceptionally clean and sanitary work environment
Taking Guests orders and processing payments
Consistently following all cash handling and restaurant security policies
Preparing, cooking, assembling and packaging crave able food (raw, hot and cold) in accordance with all standard operating procedures
Delivering food quickly with order accuracy
Executing daily opening, closing, cleaning and stocking checklists
Working harmoniously with the team daily and striving to cultivate positive and professional working relationships
Contributing proactively to the success of the team, taking initiative to provide support to the team as needed
Performing physical activities such as lifting, balancing, walking, and handling materials and boxes
Holding yourself accountable for fulfilling your role with integrity
Arriving on time, in uniform, ready to work
Retaining and following all restaurant policies, procedures and requirements in accordance with the Team Member Handbook and Pathway
Performing any additional job duties assigned to support business demands and needs
Requirements
Must be legally allowed to work past * PM in Alberta
Must be legally permitted to work in Canada
Must be able to bend and lift up to 50lbs and perform physical activities such as lifting, balancing, bending, walking, handling materials, boxes, equipment, pots and pans, and navigating shelving both high and low
Must be able to work outside and stand for prolonged periods of time
Must be able to work in a fast-paced environment where multitasking is essential
Must have excellent customer service and communication skills
Must have strong attention to detail and ability to take direction and learn
Must be able to meet minimum availability requirements
Must be able to work within the hours of 9:00am to 11:30pm
Must have a reliable means of transportation and be able to arrive on time for work with consistency
Previous experience in the restaurant industry is an asset, but not required
Food safety certification is preferred, but not required
Work in a Chick-fil-A RestaurantHere are some of the great benefits of working at Chick-fil-A:
No Prior Experience Necessary: We are looking for those who have a heart to serve others.
Flexible Hours: We will work with you to arrange your work schedule to honour other commitments like family, school, and sports.
Closed Sundays: All Chick-fil-A restaurants are closed on Sundays so you can have a day of rest with family and friends.
Work Directly with a Chick-fil-A Operator: The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
Development Opportunities: Along with a competitive paycheque, you will work in a nurturing environment where you will learn valuable business and people skills.
It's a Great Place to Work: At Chick-fil-A, we consider Team Members to be more than just employees. You will be a highly valued part of your Chick-fil-A restaurant. Our high retention rate is proof that Team Members really enjoy working at Chick-fil-A.
Wage Increases: Potential for wage increase through specialization, tenure, and certification.
Additional Benefits at Chick-fil-A St. Albert
Employee Meal Discounts
Personal and Professional Leadership Development
Opportunity for Growth
On-the-Job Training
Scholarship Opportunities up to $25,000 per year
Company InformationChick-fil-A is in the business of serving our Guests great food and providing remarkable service. Family-owned and privately held, our company and our local independent franchised Operators are devoted to serving the local communities in which we operate, while offering great-tasting food made with quality ingredients including our signature Chick-fil-A sandwich. Today, Chick-fil-A restaurants serve great tasting food to millions of Guests every year, in more than 3,000 restaurants in Canada, Puerto Rico, the United Kingdom, and the United States. Chick-fil-A opened its first Canadian restaurant in 2019. Chick-fil-A was founded in 1967 by S. Truett Cathy. He made the decision to close on Sundays in 1946 when he opened his first restaurant in Hapeville, Georgia. Having worked seven days a week in a restaurant open 24 hours, Truett saw the importance of closing on Sundays so that he and his employees could set aside one day to rest and worship if they choose — a practice we uphold today.
CompensationStarting part-time wage from $16.00/hour
Location Address: 815 St. Albert Trail, St. Albert, AB T8N3X9
Accommodations are available on request for candidates taking part in all aspects of the selection process.
💡 Quick Summary
Seeking a career-building opportunity? The Chick- Fill- a team member position is now open for candidates interested in the Remote Jobs sector. This role in St. Albert offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.
