Chief Operating Officer

Location
Lokmanyanagar, Pune, Maharashtra
 
Benefits
Pulled from the full job description
Food provided
 
Full job description
1. Operational Duties

· Oversee daily operations across departments to ensure High Performance & Expected Results.

· Monitor and improve internal processes to enhance productivity and service quality.

· Ensure your team follow company policies, code of conduct and quality standards.

· Act as the bridge between departments (Sales, Services, Stores, HR, Accounts, Operations).

· Providing solution on Inter-departmental operational bottlenecks.

2. Strategic Planning & Execution

· Collaborate with the MD to suggest, develop and execute strategic plans.

· Analyse operational performance and suggest improvements aligned with business revenue goals.

· Identify growth opportunities and help in resource planning and allocation.

3. Team Leadership & Development

· Supervise and guide every department team members across various functions.

· Develop a culture of continuous improvement, accountability, and high performance.

· Lead hiring, training, and performance evaluation processes for key operational roles.

4. Budgeting & Cost Management

· Assist in preparation of budgets and financial forecasts.

· Monitor expenses and identify areas for cost reduction without compromising quality.

· Generate regular MIS reports on operational performance, KPIs.

5. Client & Vendor Management

· Ensure high-quality service delivery and customer satisfaction.

· Oversee vendor management & ensuring timely service and cost-efficiency.

· Make sure every issue should resolve without any support of amol sir.

6. Risk & Compliance

· Identify operational risks and implement mitigation plans.

· Ensure all teams adhere to safety, legal, and compliance standards.

· Conduct audits and implement recommendations.

7. Reporting & Analysis

· Provide data-driven insights and reports to senior leadership.

· Track KPIs and performance benchmarks across departments.

· Prepare monthly, quarterly, and annual performance reports.

· Identify gaps in workflows, suggest improvements, and implement new SOPs.

· Consolidate data from various teams for decision-making (project status, delivery performance, escalations).

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

Food provided
Schedule:

Day shift
Morning shift
Work Location: In person