Job Description
Northstar Growth Advisors offers you an opportunity to join as a Customer Care Executive with the organization.
Location: Remote (Permanent WFH)
Experience: 0 - 3 years (Freshers are welcome)
• Job Description:
- Managing inbound & outbound voice process and customer service inquiry.
- Need to support for new customer registrations
- Managing leads/customers via click to call & references.
- Converting the leads into customers.
Require Skill:
- Inbound & Outbound customer service experience
- Strong phone etiquettes and active listening skills
- Communicate clearly to resolve queries within defined SLA’s.
- Usage of the positive language across interactions.
Qualification: SSC/HSC/Any Graduate/Equivalent
Work Days: 6 Days (Monday to Saturday) (Sunday - Fixed Off)
Working Hours: starts at 8:00 pm - Night Shift (Fixed Timing)
Must have the below before applying:
- Laptop/Desktop (mandatory)
- Internet connection Broadband or Dongle
Language: Chinese (mandatory) / Mandarin (Optional - If can speak then should be fluent)
• Job Types: Full-time, Permanent
Pay: ₹50,000.00 - ₹60,000.00 per month
• Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Work from home
Schedule:
- Night shift
Work Location: Remote
• Speak with the employer
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💡 Quick Summary
Seeking a career-building opportunity? The Chinese Speaking position is now open for candidates interested in the Education Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Education Jobs is a plus.
