Job Description
CIB Securities Services - Global Client Service & Solutions Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services.
The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
The team has overall accountability for ensuring that our Client's global service requirements are achieved end-to-end with consistent delivery across Securities Services.
We organize our clients into industry 'segments' such as Asset Managers, Pension, Sovereign Wealth and Banks.
This allows us to understand the specific requirements and behaviors of the segment and ensure our service offering meets those requirements while positioning ourselves to build strong and lasting partnerships on strategic initiatives.
The successful candidate will be based in Mumbai, India and will be responsible for oversight of the critical client billing process, across the Asset Owner/ Asset Management segment.
Securities Services business can have non-standard offerings to the client, hence the Invoicing process becomes complex and critical to the business.
Job Responsibilities
Invoice Reviews:
o Review the Invoices generated for accuracy and completeness as per the pre-defined client delivery schedule o Develop an expertise on range of products offered as well as any client specifics, to ensure that the invoice is in-line with the offering o Provide accurate inputs into the Billing Ops team [required where system-based feeds are incomplete/missing o Ensure any changes to client accounts/ products offered are effectively captured into the billing cycle o Identify gaps in the Invoicing process and fix them.
Also, share thematic analysis for strategic remediation o Maintaining client profiles, and fee agreements documents for your assigned book of business o Coordinating Invoice delivery across all products and services (including working with colleagues from Custody, Accounting, Performance, Compliance, and Trading Services)
• Oversee and deliver on efficiency initiatives –reduction in non-standard client processes, reporting, etc. Identify and implement process improvement opportunities that significantly enhance efficiency, quality and client satisfaction
• Support client facing contacts by providing all root cause explanations for client reviews/queries.
• Prepare MIS and ad-hoc reports for clients as well as for internal partners. Liaise with multiple product teams to consolidate the information required for clients
• Perform functions related to risk and quality control including; entitlements and dormant account reviews, fee billing audits, billing receivables, client onboarding, account closings, standing instructions, etc. Required qualifications, capabilities, and skills
• Bachelor's degree. Effective problem-solving skills. Ability to prioritize, handle multiple tasks and work with minimal supervision.
• Strong client management skills and experience in dealing with partners internally o Able to demonstrate and give examples of creative problem-solving experience. o Ability to adapt and demonstrate flexibility in a dynamic environment. o Capability to quickly grasp new products and developing new business requirements o Demonstrated ability to work collaboratively and develop strong partnerships
• Strong presentation and analytical skills, speaking and oral skills. Ability to summarize, simplify and communicate detailed and complex information to a broad range of team members across the seniority spectrum, whether verbally or written
• An understanding of the major financial markets and securities
• Compliance mindset with a solid understanding of risks associated with the broad array of services offered
• Ability to learn and discuss the products and services offered by Securities Services with internal stakeholders Preferred qualifications, capabilities, and skills
• Relevant Operations, fund accounting or custody background preferred. Experience with a custodian, asset management firm, broker/dealer, hedge fund, fund administrator, or other financial markets organizations servicing clients.
• Basic programming/Scripting knowledge on VBA/ script is a plus
• Knowledge in cognitive automation with OCR tools, is a plus
• Experience in SharePoint creation and/or SP management is a plus This employer is a corporate member of myGwork - LGBTQ+ professionals, the business community for LGBTQ+ professionals, students, inclusive employers & anyone who believes in workplace equality
The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
The team has overall accountability for ensuring that our Client's global service requirements are achieved end-to-end with consistent delivery across Securities Services.
We organize our clients into industry 'segments' such as Asset Managers, Pension, Sovereign Wealth and Banks.
This allows us to understand the specific requirements and behaviors of the segment and ensure our service offering meets those requirements while positioning ourselves to build strong and lasting partnerships on strategic initiatives.
The successful candidate will be based in Mumbai, India and will be responsible for oversight of the critical client billing process, across the Asset Owner/ Asset Management segment.
Securities Services business can have non-standard offerings to the client, hence the Invoicing process becomes complex and critical to the business.
Job Responsibilities
Invoice Reviews:
o Review the Invoices generated for accuracy and completeness as per the pre-defined client delivery schedule o Develop an expertise on range of products offered as well as any client specifics, to ensure that the invoice is in-line with the offering o Provide accurate inputs into the Billing Ops team [required where system-based feeds are incomplete/missing o Ensure any changes to client accounts/ products offered are effectively captured into the billing cycle o Identify gaps in the Invoicing process and fix them.
Also, share thematic analysis for strategic remediation o Maintaining client profiles, and fee agreements documents for your assigned book of business o Coordinating Invoice delivery across all products and services (including working with colleagues from Custody, Accounting, Performance, Compliance, and Trading Services)
• Oversee and deliver on efficiency initiatives –reduction in non-standard client processes, reporting, etc. Identify and implement process improvement opportunities that significantly enhance efficiency, quality and client satisfaction
• Support client facing contacts by providing all root cause explanations for client reviews/queries.
• Prepare MIS and ad-hoc reports for clients as well as for internal partners. Liaise with multiple product teams to consolidate the information required for clients
• Perform functions related to risk and quality control including; entitlements and dormant account reviews, fee billing audits, billing receivables, client onboarding, account closings, standing instructions, etc. Required qualifications, capabilities, and skills
• Bachelor's degree. Effective problem-solving skills. Ability to prioritize, handle multiple tasks and work with minimal supervision.
• Strong client management skills and experience in dealing with partners internally o Able to demonstrate and give examples of creative problem-solving experience. o Ability to adapt and demonstrate flexibility in a dynamic environment. o Capability to quickly grasp new products and developing new business requirements o Demonstrated ability to work collaboratively and develop strong partnerships
• Strong presentation and analytical skills, speaking and oral skills. Ability to summarize, simplify and communicate detailed and complex information to a broad range of team members across the seniority spectrum, whether verbally or written
• An understanding of the major financial markets and securities
• Compliance mindset with a solid understanding of risks associated with the broad array of services offered
• Ability to learn and discuss the products and services offered by Securities Services with internal stakeholders Preferred qualifications, capabilities, and skills
• Relevant Operations, fund accounting or custody background preferred. Experience with a custodian, asset management firm, broker/dealer, hedge fund, fund administrator, or other financial markets organizations servicing clients.
• Basic programming/Scripting knowledge on VBA/ script is a plus
• Knowledge in cognitive automation with OCR tools, is a plus
• Experience in SharePoint creation and/or SP management is a plus This employer is a corporate member of myGwork - LGBTQ+ professionals, the business community for LGBTQ+ professionals, students, inclusive employers & anyone who believes in workplace equality
💡 Quick Summary
Seeking a career-building opportunity? The CIB Securities Services position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.