Job Description
Roles & Responsibilities:
Strategic and planning
• Execute overall plans at Branch level in consultation with the Cluster Head.
• Cascade the branch scorecard to the employees and ensure achievement of targets.
• Develop and ensure adherence to the operating budget for the branch in line with the corporate and regional
budget.
Functional
• Build and manage effective customer relationship with key customers of the branch ensuring superior
customer service; advise them on making robust investment and financial decisions
• Formulate strategies to capitalise the existing market opportunities to meet the needs of the Branch Banking
segment.
• Recommend marketing strategies and plans consistent with established goals in each product line and
service and ensure implementation of the same on approval.
• Recommend products / variants to the Organisation to constantly improve the Bank’s competitive position in
the market.
• Oversee and ensure that every employee in the branch is following the Compliance policies of the
organisation.
• Support the Audit team in ensuring they carry out their audit activities smoothly in the branch.
• Ensuring the branch maintains its Hygiene as per the quality standards of the organization.
• Develop annual operational sales plans in conjunction with Channel Head based on the overall targets and
budgets and prioritise the overall efforts by service and allocation of resources.
• Ensure product & Process knowledge to all staff.
• Effective utilization of branch’s marketing budget.
• Continually monitor the market by way of area mapping to determine the market size and market penetration
of the Bank’s liability products, third party products and services.
• Evaluate the timely adjustment of marketing strategy and plans in the operational area to meet changing
markets and competitive conditions.
• Responsible for maintaining hygiene of the branch to improve employee and customer experience.
• Provide suggestions to the product manager to develop new liability and third-party products and services in
line with regional preferences.
• Work in collaboration with Marketing Department in implementing local sales promotion plans and evaluate
the effect of such campaigns.
• Recommend strategies to reach potential customers based on the evaluation.
• Analyse Market, competitor services and prices and synthesize information to develop cost analysis and
recommendations for the Bank’s products.
• Manage very important customers HNIs/ Government / Social Deposit etc. to discuss their needs, outlining
appropriate services and resolving problems as appropriate
💡 Quick Summary
Seeking a career-building opportunity? The CIEL|SEL|25225| Branch Manager|Operation position is now open for candidates interested in the Bank Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
