Cisco Server Hardware- L2
Triage and solve user-submitted tickets, especially when they relate to the infrastructure.
Track resource usage using monitoring and queuing software.
Actively participate in Knowledge Management by creating new technical documents.
Patch system firmware and software as needed.
Peer assistance is an added trait.
Technical Skills:
Demonstrated expertise with Hardware administration, including OS (Vmware/Linux/Windows)
Expertise with high-speed networking such as InfiniBand and 10/40 Gigabit Ethernet.
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