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Claims Accounts Officer

Location: Melbourne, Victoria

Category: Work from home Jobs

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

We are looking for a Claims Accounts Officer to join our Payments Team. As a Claims Accounts Officer, you will work to process invoices and weekly payments for Injured workers, Employers, and Treating Health Providers.

This could be the opportunity you’ve been looking for that offers you stability, flexibility, learning and career growth.

How you'll make an impact

Your responsibilities will include:

Providing data entry/accounts administration support to the Workers Compensation Claims Management team

Processing accounts for payment in a timely and accurate manner

Answering email, phone, and chat enquiries from Case Managers on a day-to-day basis

Accurately recording data into databases

Maintaining a digital work queue

About you

What we're looking for:

Accounts processing and data entry experience including accurate touch typing skills

Administration experience/knowledge of general business and administrative practices

Good computer skills including with Outlook, Microsoft Teams etc

Excellent organisational skills and the ability to use your initiative

The ability to work as part of a team

What we can offer you:

Attractive remuneration packaging & flexible work arrangements including Work from Home

Paid Parental Leave

Collaborative working environment – friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities

Opportunities for ongoing education and development

A dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programs

Staff benefits including birthday leave, volunteer leave days, retail discounts and more!

About us

Gallagher Bassett is Australia’s largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations. GB is a wholly owned subsidiary of Gallagher, a global organisation employing over 33,000 employees.

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, employing over 1200 staff.

To Apply

If this sounds like the opportunity for you – we want to connect!

GB is an Equal Opportunity Employer and as a member of the Diversity Council Australia, we recognise the importance of and embrace diversity in the workplace.

To be considered for this opportunity you must have right to live and work in Australia when applying.

Agency applicants will not be considered for this position.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave

Novated Leasing opportunities

Two paid volunteer days annually

Health Insurance Discounts with our Group Insurance Plan

Employee Stock Purchase Program

Paid parental leave

Other benefits include:

Flexible and hybrid work arrangements

Mental Health and Wellbeing Support for yourself and immediate family members

Employee Recognition Awards and Service Milestone Recognitions

Peer Support Program

Annual flu vaccinations

Access to Reward Gateway – discount offers at over 350 retailers!

And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than +5 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), ****** orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

 

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