Job Description
Overview:
Seaview Insurance is looking for an extraordinary person to join our on-site Claims Support Team as a Claims Support Representative based in Phoenix, AZ. This position is 100% office based (not remote). Working in this position, you are motivated by constant improvement and being with a company where you can make a real impact. Each day is different, but you will be responsible for helping us provide service and support to our internal and external customers. You will need excellent verbal and written communication skills and possess the ability to work independently and as part of a team. Previous high performers in this role have gained the knowledge and skills to promote into Claims Adjuster careers.
Key Accountabilities & Competencies:
· Ability to deliver superior customer service through strong verbal and written communication skills.
· Reception Duties: Greeting clients, visitors, and vendors professionally.
· Strong time-management skills and the ability to prioritize tasks.
· Proficiency in MS Office (Word, Excel, Outlook) and office equipment operation.
· Administrative Support: Answering phone calls and emails and directing inquiries to the appropriate department or employee based on the nature of the request.
· Data entry: Updating databases, records, and claims systems.
· Correspondence: Processing incoming and outgoing mail, packages, and courier services.
· All other duties as assigned.
Core Requirements:
· Previous experience in an administrative or office assistant role is often preferred (usually 1-2+ years).
· Excellent attention to detail and ability to multitask.
· High school diploma.
· Must be in the greater Phoenix area.
What We Offer:
1. Competitive base compensation, based on experience, and potential for variable pay.
2. Standard healthcare with medical, dental, and vision coverage.
3. Company-paid short-term disability and long-term disability.
4. 401(k) with 5% company match.
5. Generous paid time off policy.
6. Company sponsored daily lunch program for in-office employees.
Location and Schedule:
8-hour shift + 1-hour lunch in our Phoenix office (100% office based).
Job Type:
Full-time
Benefits:
401(k) 5% Match
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Prescription drug insurance
Referral program
Vision insurance
Education:
High school diploma (Required), an associate's degree or higher in business or other relevant field is a plus.
Experience:
Previous experience in an administrative or office assistant role is often preferred (usually 1-2+ years).
Experience working in the insurance industry is a plus.
Work Location:
In person
Job Type: Full-time
Pay: $36,957.00 - $48,043.00 per year
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Claims Administrative Support Representative position is now open for candidates interested in the MIS Executive sector. This role in Phoenix offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.