Job Description
EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.
THE OPPORTUNITY
As part of our diverse team based in Sydney, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.
This is an exciting opportunity for someone with extensive customer service experience to work with one of EML’s Specialised Insurance business, Hospitality Industry Insurance (HII). We provide industry specific workers compensation insurance to over 1600 accommodation hotels, pubs, and clubs. If you are looking to kickstart your career in a corporate environment or workers compensation, this role is for you!
The purpose of this role is to provide administrative support to our Case Managers in HII to pro-actively & effectively achieve compliance and management of worker’s compensation claims. This position operates in a high volume and deadline driven environment that focuses on the pro-active administration to support management of claims.
This will be a permanent, full-time position based in the Sydney office, with flexibility to work from home for up to 3 days per week.
YOUR RESPONSIBILITIES
Providing claims administration support to our Case Managers
Administrating and processing of claims, sorting mail and filing as requested
Organise medical appointments, investigations, police reports and interpreter services
Manage basic phone enquiries such as unpaid accounts and changing medical appointments
Ensure invoices and payments comply with GST/ITC guidelines
Process invoices and third party or worker reimbursements
THE OPPORTUNITY
As part of our diverse team based in Sydney, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.
This is an exciting opportunity for someone with extensive customer service experience to work with one of EML’s Specialised Insurance business, Hospitality Industry Insurance (HII). We provide industry specific workers compensation insurance to over 1600 accommodation hotels, pubs, and clubs. If you are looking to kickstart your career in a corporate environment or workers compensation, this role is for you!
The purpose of this role is to provide administrative support to our Case Managers in HII to pro-actively & effectively achieve compliance and management of worker’s compensation claims. This position operates in a high volume and deadline driven environment that focuses on the pro-active administration to support management of claims.
This will be a permanent, full-time position based in the Sydney office, with flexibility to work from home for up to 3 days per week.
YOUR RESPONSIBILITIES
Providing claims administration support to our Case Managers
Administrating and processing of claims, sorting mail and filing as requested
Organise medical appointments, investigations, police reports and interpreter services
Manage basic phone enquiries such as unpaid accounts and changing medical appointments
Ensure invoices and payments comply with GST/ITC guidelines
Process invoices and third party or worker reimbursements
💡 Quick Summary
Seeking a career-building opportunity? The Claims Assistant position is now open for candidates interested in the Office Assistant Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Office Assistant Jobs is a plus.