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Relationship Manager
Australian Retirement Trust
Brisbane QLD 4000
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Australian Retirement Trust
Take hold of a monster opportunity and join our ART Life Operations team as a Claims Manager. If you’re a good fit for this role and live in Brisbane, Sydney or Melbourne, we’d love you to apply.
Why join us?
You'll get 14% super as standard, to help your future come alive.
Unleash your potential and build a career to be proud of through excellent training and development opportunities.
Balance your work between in-person days at our purpose-built hubs and working from home.
In the office, enjoy end of trip facilities, a yoga and multi-faith room, parent and carer rooms, quiet rooms, BrewHub coffee facilities, and collaborative team spaces.
We’re looking for experienced life insurance Claims Managers to join our ART Life Operations team and play a vital role in supporting members through life and disability insurance claims.
About the role
We’re all about helping our members make the most of their money. And while they go after their goals, you can too. As a Claims Manager with ART Life, you’ll bring your expertise and knowledge to provide end-to-end management of life, disability and income protection claims.
Day to day, you'll:
Manage a portfolio of life, disability and income protection claims
Assess eligibility by reviewing medical, occupational and contractual information
Conduct functional phone interviews to understand member needs and barriers
Develop proactive case management plans focused on recovery and return-to-work
Communicate empathetically with members and stakeholders
Provide clear, easy-to-understand updates and claim decisions
Contribute to a positive, collaborative team culture, and much more…
This role is a permanent opportunity based in Brisbane, Melbourne or Sydney.
About you
It goes without saying you'll be a great communicator with top notch interpersonal skills. It's quite likely you tick some of the following boxes too:
Depth of experience in life insurance Claims Management
Customer focused, member-centric roles with a strong service orientation
Strong analytical and problem-solving abilities.
Excellent verbal and written communication skills.
Understand and manage emotions to handle sensitive situations with empathy,integrityand professionalism.
Tertiary qualifications in Insurance, Finance or similar (desirable)
Experience within Early Intervention Services, Rehabilitation, Community Services and other related health/medical services (desirable)
About us
Our 2.4 million members trust us to take care of over $330 billion in retirement savings. And we help them take charge of their finances and face the future with confidence. Our inclusive culture means you’ll be valued and heard in a respectful workplace. We've created an environment where you can be yourself and do amazing work. It's that simple.
Apply online now
Everyone is welcome to apply. We value diverse thinking, cultures, perspectives, backgrounds, and abilities. Awaken your career at Australian Retirement Trust and apply now. Applications close 11pm Wednesday 1 April 2026.
We don’t want to leave you with a monstrous wait. So, you’ll hear from us after the closing date to find out whether you’ve made it through to the next round or not. Being fair and up-front is important to us – and recruitment is no different.
Start of main content
work from home
city, state/territory, postcode or 'remote'
work from home jobs
2,000+ jobs
Relationship Manager
Australian Retirement Trust
Brisbane QLD 4000
Candidate Manager
Talent
Brisbane QLD 4000
Opportunities for promotion
Work from home
View similar jobs with this employer
Business Unit Manager - EndoTherapy
Olympus Australia
Melbourne VIC
Remote work allowance
Employee assistance program
Work from home
Client Associate - Responsible Entity Services – Perpetual Corporate Trust
Perpetual Limited
Sydney NSW
Work from home
Corporate Accounts and Insurance Consultant
Aware Super
Melbourne VIC
Product Manager, Australia
Omnidian
Remote
Annual leave
Opportunities for advancement
Marketing Specialist
Aware Super
Melbourne VIC
Credit Controller
Lander & Rogers
Melbourne VIC
Annual leave
Wellness allowance
Service Hub Consultant
Athena Mortgage
Sydney NSW 2000
Work from home
Senior Finance Partner (International Projects)
Baptist World Aid Australia
North Ryde NSW
Parental leave
Employee assistance program
Extended annual leave
Salary packaging
Work from home
Clinical Research Associate II
Precision Medicine Group
Melbourne VIC
Talent Acquisition Partner
Capricorn Society Limited
Perth WA
Parental leave
Gym membership
Employee rewards program
Wellness program
Associate
Perpetual Limited
Melbourne VIC
Work from home
Broker Support Specialist
Thinktank
Sydney NSW
FACEM – Virtual Emergency Care (Contractor, Remote)
FAST TRACK EMERGENCY
Remote
Work from home
AEW&C Product Support - Support Equipment Analyst
Boeing RIV Site
Brisbane QLD
On-the-job training
Parental leave
Health insurance
Insurance services
Employee assistance program
Salary packaging
View similar jobs with this employer
Technical Officer
Fraser Coast Regional Council
Hervey Bay QLD 4655
Parental leave
Employee discount
Relocation assistance
Employee assistance program
Work from home
Maternity leave
Claims Managers
Australian Retirement Trust
Brisbane QLD 4000
Year 7-10 Maths Assistant Tutor
Contour Education
Glen Waverley VIC
Subscriptions
View similar jobs with this employer
Advisor Creative Services
City of Melbourne
Melbourne VIC 3000
Parental leave
Financial Analyst
Wotton Kearney
Sydney NSW
Parental leave
Employee assistance program
Lead to Chief of Staff
Aware Super
Sydney NSW
Discharges Officer
Thinktank
Sydney NSW
Communication Lead
Baptist World Aid Australia
North Ryde NSW
Parental leave
Employee assistance program
Extended annual leave
Salary packaging
Work from home
Head of External Affairs
Aware Super
Melbourne VIC
People also searched:
Employers: Post a Job
Australian Retirement Trust
Take hold of a monster opportunity and join our ART Life Operations team as a Claims Manager. If you’re a good fit for this role and live in Brisbane, Sydney or Melbourne, we’d love you to apply.
Why join us?
You'll get 14% super as standard, to help your future come alive.
Unleash your potential and build a career to be proud of through excellent training and development opportunities.
Balance your work between in-person days at our purpose-built hubs and working from home.
In the office, enjoy end of trip facilities, a yoga and multi-faith room, parent and carer rooms, quiet rooms, BrewHub coffee facilities, and collaborative team spaces.
We’re looking for experienced life insurance Claims Managers to join our ART Life Operations team and play a vital role in supporting members through life and disability insurance claims.
About the role
We’re all about helping our members make the most of their money. And while they go after their goals, you can too. As a Claims Manager with ART Life, you’ll bring your expertise and knowledge to provide end-to-end management of life, disability and income protection claims.
Day to day, you'll:
Manage a portfolio of life, disability and income protection claims
Assess eligibility by reviewing medical, occupational and contractual information
Conduct functional phone interviews to understand member needs and barriers
Develop proactive case management plans focused on recovery and return-to-work
Communicate empathetically with members and stakeholders
Provide clear, easy-to-understand updates and claim decisions
Contribute to a positive, collaborative team culture, and much more…
This role is a permanent opportunity based in Brisbane, Melbourne or Sydney.
About you
It goes without saying you'll be a great communicator with top notch interpersonal skills. It's quite likely you tick some of the following boxes too:
Depth of experience in life insurance Claims Management
Customer focused, member-centric roles with a strong service orientation
Strong analytical and problem-solving abilities.
Excellent verbal and written communication skills.
Understand and manage emotions to handle sensitive situations with empathy,integrityand professionalism.
Tertiary qualifications in Insurance, Finance or similar (desirable)
Experience within Early Intervention Services, Rehabilitation, Community Services and other related health/medical services (desirable)
About us
Our 2.4 million members trust us to take care of over $330 billion in retirement savings. And we help them take charge of their finances and face the future with confidence. Our inclusive culture means you’ll be valued and heard in a respectful workplace. We've created an environment where you can be yourself and do amazing work. It's that simple.
Apply online now
Everyone is welcome to apply. We value diverse thinking, cultures, perspectives, backgrounds, and abilities. Awaken your career at Australian Retirement Trust and apply now. Applications close 11pm Wednesday 1 April 2026.
We don’t want to leave you with a monstrous wait. So, you’ll hear from us after the closing date to find out whether you’ve made it through to the next round or not. Being fair and up-front is important to us – and recruitment is no different.
💡 Quick Summary
Seeking a career-building opportunity? The Claims Managers position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.