Job highlights
Identified by Google from the original job post
Qualifications
A four-year university degree or a comparable level of professional experience is mandatory for the position
To be considered for this position, applicants must have a minimum of 8 years progressive experience in customer service, operations, military, or leadership roles
Additionally, candidates should have 6 years of experience in property and casualty and 4 years in claims
The position requires a minimum of three years of managerial or team leadership experience
Demonstrated expertise in directing teams, encouraging interdepartmental teamwork, and relying on data-driven approaches in decision-making
Benefits
A competitive salary of $138,230 to $248,810 is being offered
To encourage strong performance from employees, companies may benefit from implementing a pay structure that rewards both corporate accomplishments and individual contributions
The company provides its workforce with a comprehensive healthcare coverage that includes dental and vision
Parental benefits provide essential support for working parents by offering paid time off to care for their children
An advantageous scheme that encourages work-life balance by offering compensated holidays and volunteer time off
Receiving Guidance on Your Career Path and Continued Education Support
A salary range of $138,230 to $248,810 is available for this position
Responsibilities
You will be responsible for leading and managing teams that handle auto, property, and other claims
This will require effective change management, formulation of claims strategies, and development of your team members' leadership skills
Also, regulatory compliance and adherence to operational risk management guidelines is critical
Foster a culture of accountability in claims operations by recognizing and rewarding managers who consistently deliver solutions and exceed expectations
Educate managers on best practices for handling claims, quality reviews and resolving issues
Optimize the use of resources to ensure seamless claims handling services
Adhere to ethical principles, policies, and equitable compensation procedures
Advise on technical complexities, oversee claims reserves, and extend settlement authorization judiciously
Innovation and Creativity
Champion excellence and lead the call for transformative efforts to achieve fantastic outcomes
Formulate and implement a comprehensive strategy for risk management that involves monitoring risk capacities, preventing potential threats, and controlling risk factors
Job description
Claims Operations Executive

Job Summary:

You will be responsible for leading and managing teams that handle auto, property, and other claims. This will require effective change management, formulation of claims strategies, and development of your team members' leadership skills. Also, regulatory compliance and adherence to operational risk management guidelines is critical.

Job Duties and Responsibilities:
• Foster a culture of accountability in claims operations by recognizing and rewarding managers who consistently deliver solutions and exceed expectations.
• Educate managers on best practices for handling claims, quality reviews and resolving issues.
• Optimize the use of resources to ensure seamless claims handling services.
• Adhere to ethical principles, policies, and equitable compensation procedures.
• Advise on technical complexities, oversee claims reserves, and extend settlement authorization judiciously.
• Innovation and Creativity.
• Champion excellence and lead the call for transformative efforts to achieve fantastic outcomes.
• Formulate and implement a comprehensive strategy for risk management that involves monitoring risk capacities, preventing potential threats, and controlling risk factors.

Qualifications and Experience:
• A four-year university degree or a comparable level of professional experience is mandatory for the position.
• To be considered for this position, applicants must have a minimum of 8 years progressive experience in customer service, operations, military, or leadership roles. Additionally, candidates should have 6 years of experience in property and casualty and 4 years in claims.
• The position requires a minimum of three years of managerial or team leadership experience.
• Demonstrated expertise in directing teams, encouraging interdepartmental teamwork, and relying on data-driven approaches in decision-making.

Benefits of the Position:
• A competitive salary of $138,230 to $248,810 is being offered.
• To encourage strong performance from employees, companies may benefit from implementing a pay structure that rewards both corporate accomplishments and individual contributions.
• The company provides its workforce with a comprehensive healthcare coverage that includes dental and vision.
• Parental benefits provide essential support for working parents by offering paid time off to care for their children.
• An advantageous scheme that encourages work-life balance by offering compensated holidays and volunteer time off.
• Receiving Guidance on Your Career Path and Continued Education Support.

A salary range of $138,230 to $248,810 is available for this position.

About USAA:

USAA is unwavering in its commitment to guaranteeing the financial security of U.S. military personnel and their loved ones. We practice our values of loyalty, honesty, integrity, and service in all our affairs. Our staff members benefit from a supportive work environment and a comprehensive benefits package that encourages their personal and professional growth