Job Description
Minimum 3 years of experience in General Insurance Claims, and lifecycle of claim is essential.
Experience in Property, travel, home, or contents claims management is preferred.
Experience with stakeholder management, including key relationships or partnerships is preferred.
Proven ability to perform well in a fast-paced, high-pressure environment.
Demonstrated flexibility and a strong ability to self-manage.
Business acumen skills and understanding of the fundamental components of a claims department’s operation and its associated data.
Excellent written and verbal communication skills with a keen attention to detail.
Ability to interact with, and present in front of, senior stakeholders - both internally and externally.
Knowledge of NZ Fair Insurance Code and other insurance regulatory, risk and compliance are desired
Able to articulate Insurance business flows into process flows, system requirements and data flows
Hands-on experience with office productivity tools and/or workflow management is a requirement
Excel – Use of functions, Pivots, Charts, Data analysis;
Word, PowerPoint, Visio – Basic flow, swim lanes, system prototypes etc.
Understanding and awareness of IT systems functions; IT risks, infrastructure, application development and testing is preferred.
Experience in Property, travel, home, or contents claims management is preferred.
Experience with stakeholder management, including key relationships or partnerships is preferred.
Proven ability to perform well in a fast-paced, high-pressure environment.
Demonstrated flexibility and a strong ability to self-manage.
Business acumen skills and understanding of the fundamental components of a claims department’s operation and its associated data.
Excellent written and verbal communication skills with a keen attention to detail.
Ability to interact with, and present in front of, senior stakeholders - both internally and externally.
Knowledge of NZ Fair Insurance Code and other insurance regulatory, risk and compliance are desired
Able to articulate Insurance business flows into process flows, system requirements and data flows
Hands-on experience with office productivity tools and/or workflow management is a requirement
Excel – Use of functions, Pivots, Charts, Data analysis;
Word, PowerPoint, Visio – Basic flow, swim lanes, system prototypes etc.
Understanding and awareness of IT systems functions; IT risks, infrastructure, application development and testing is preferred.
💡 Quick Summary
Seeking a career-building opportunity? The Claims Service Delivery Lead |TPA position is now open for candidates interested in the BPO Jobs sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
