Job Description
Overview:
Schedule: Monday through Friday, from 830am to 5pm.
Responsibilities:
Compensation We Offer
The initial compensation for this position ranges from $21 to $25.83 per hour; depending on experience, location and internal equity considerations
7.5% Bilingual Differential for qualified positions*
Benefits We Offer
Benefits eligibility starts on day ONE!
We provide a robust benefits package which includes medical, dental & vision
401K Employer Match up to 4%
Competitive Time Off Plans
** Must meet eligibility requirements based on employment status
About Program:
This position provides program and site support in compiling, filing, and maintenance of client records / charts in a secured, confidential manner; processes all requests for release of information from client charts; meet and greet clients and act as front office personnel. Other administrative duties include photocopying, mailroom activities, and all telephone switchboard activities.
Job Summary:
Compiles and maintains clients’ charts. Performs clerical tasks related to the maintenance of all client medical records.
Protects the security of clients’ charts to ensure that confidentiality is maintained.
Pulls consumer records for daily appointments, returning records and files to their proper file location.
Files items sequentially in client chart according to established filing system accurately and promptly. Maintains all charts in such a way that authorized staff can easily locate items.
Processes all release of information requests in a timely and efficient manner ensuring that all releases of information are in compliance with the request, authorization, clinic policy and HIPAA regulations.
Uses the Clinics’ record storage procedures, input indexing data into the authorized record storage and retrieval system in a timely and accurate manner.
Prepares charts for transfer to storage following Clinics procedures.
Meets and greets clients, schedules their appointments with their doctors, and keeps track of all appointments and follow-up.
Maintains client financial folders up to date and file medical eligibility.
Enters prescriptions into PAT’s system
Povides clerical support services to clinical staff.
Assists in the completion of intake paperwork for new clients including assisting new intakes with their financials.
Processes and distributes all incoming and outgoing clinic mail daily.
Functions as part of an Agency support services team and provides clerical support coverage at other programs and locations as requested.
Attends and participates in staff meetings to provide input towards program development and staff training.
Reports to work on time and maintains reliable and regular attendance.
Interacts with other internal programs, clinical/support staff and external sources such as school or community personnel as applicable.
Models Pacific Clinics’ approach, mission and core values in all communication and correspondence.
Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others.
Performs other duties and work projects as assigned
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or general education degree (GED); or related experience and/or training; or equivalent combination of education and experience.
Demonstrated computer skills and working knowledge of Office applications to be able to do light data entry. Basic knowledge of general computer equipment (keyboard, monitor and printer features).
Excellent customer service skills.
Display good written and communication skills.
Ability to handle multi-lined telephone system.
Bilingual in site specific language preferred.
Must possess a valid California driver's license and maintain an insurable driving record under the Clinics' liability policy (if driving two or more times per week on company business) OR if driving is not required, demonstrated ability to use public transportatio
Schedule: Monday through Friday, from 830am to 5pm.
Responsibilities:
Compensation We Offer
The initial compensation for this position ranges from $21 to $25.83 per hour; depending on experience, location and internal equity considerations
7.5% Bilingual Differential for qualified positions*
Benefits We Offer
Benefits eligibility starts on day ONE!
We provide a robust benefits package which includes medical, dental & vision
401K Employer Match up to 4%
Competitive Time Off Plans
** Must meet eligibility requirements based on employment status
About Program:
This position provides program and site support in compiling, filing, and maintenance of client records / charts in a secured, confidential manner; processes all requests for release of information from client charts; meet and greet clients and act as front office personnel. Other administrative duties include photocopying, mailroom activities, and all telephone switchboard activities.
Job Summary:
Compiles and maintains clients’ charts. Performs clerical tasks related to the maintenance of all client medical records.
Protects the security of clients’ charts to ensure that confidentiality is maintained.
Pulls consumer records for daily appointments, returning records and files to their proper file location.
Files items sequentially in client chart according to established filing system accurately and promptly. Maintains all charts in such a way that authorized staff can easily locate items.
Processes all release of information requests in a timely and efficient manner ensuring that all releases of information are in compliance with the request, authorization, clinic policy and HIPAA regulations.
Uses the Clinics’ record storage procedures, input indexing data into the authorized record storage and retrieval system in a timely and accurate manner.
Prepares charts for transfer to storage following Clinics procedures.
Meets and greets clients, schedules their appointments with their doctors, and keeps track of all appointments and follow-up.
Maintains client financial folders up to date and file medical eligibility.
Enters prescriptions into PAT’s system
Povides clerical support services to clinical staff.
Assists in the completion of intake paperwork for new clients including assisting new intakes with their financials.
Processes and distributes all incoming and outgoing clinic mail daily.
Functions as part of an Agency support services team and provides clerical support coverage at other programs and locations as requested.
Attends and participates in staff meetings to provide input towards program development and staff training.
Reports to work on time and maintains reliable and regular attendance.
Interacts with other internal programs, clinical/support staff and external sources such as school or community personnel as applicable.
Models Pacific Clinics’ approach, mission and core values in all communication and correspondence.
Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others.
Performs other duties and work projects as assigned
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or general education degree (GED); or related experience and/or training; or equivalent combination of education and experience.
Demonstrated computer skills and working knowledge of Office applications to be able to do light data entry. Basic knowledge of general computer equipment (keyboard, monitor and printer features).
Excellent customer service skills.
Display good written and communication skills.
Ability to handle multi-lined telephone system.
Bilingual in site specific language preferred.
Must possess a valid California driver's license and maintain an insurable driving record under the Clinics' liability policy (if driving two or more times per week on company business) OR if driving is not required, demonstrated ability to use public transportatio
💡 Quick Summary
Seeking a career-building opportunity? The Clerk position is now open for candidates interested in the Remote Jobs sector. This role in El Monte offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.
