Job Description
Designation : Client Account Manager
Location: Mumbai, Malad
CTC: 11Lakh
ACCOUNTABILITIES
· Develop and maintain professional relations with the Client, to ensure smooth operational service levels are met and client satisfaction is achieved.
· Implement and monitor team performance metrics & creating reports.
· Coordinate with the Stakeholders to ensure everything is streamlined and ensure smooth work process.
· Arrange trainings and ensure they perform the best.
· Travel to cities to meet the Client and visit Marketing companies to ensure better results.
· Responsible for timeliness and accuracy of reports sent by Client a
· Pay strict attention to detail & analyze reports to ensure the same is cascaded to all concerned.
· Prepare reports & Analyze data for senior management.
· Supervise and coordinate with team members to ensure all deadlines are adhered.
· Operate & liaison as the lead point for all clients and marketing companies.
· Demonstrate management skills such as leadership, planning and organization.
· To bring in innovative ideas and optimize processes to ensure faster and reliable growth.
· Create and manage growth and operations strategy and act as an interface with the between the client and the MC’s.
· Develop new ideas for future offerings with the mission to develop business, being close to the market.
· Implement strong process and drive efficiency to deliver consistency and reliability - day in day out.
Knowledge on drafting service level agreements & client contract
QUALIFICATION
· Graduate in any discipline
· Master degree will be an added Advantage
JOB KNOWLEDGE, SKILLS & EXPERIENCE
· Should have 5-6 years of experience in handling Operation process
· Leadership experience is required
· Knowledge of Microsoft Office
· Good Communication & people skills
· Organizational/Multitasking Skills
KEY RELATIONSHIPS/ CUSTOMERS
· Marketing companies
· Clients
Location: Mumbai, Malad
CTC: 11Lakh
ACCOUNTABILITIES
· Develop and maintain professional relations with the Client, to ensure smooth operational service levels are met and client satisfaction is achieved.
· Implement and monitor team performance metrics & creating reports.
· Coordinate with the Stakeholders to ensure everything is streamlined and ensure smooth work process.
· Arrange trainings and ensure they perform the best.
· Travel to cities to meet the Client and visit Marketing companies to ensure better results.
· Responsible for timeliness and accuracy of reports sent by Client a
· Pay strict attention to detail & analyze reports to ensure the same is cascaded to all concerned.
· Prepare reports & Analyze data for senior management.
· Supervise and coordinate with team members to ensure all deadlines are adhered.
· Operate & liaison as the lead point for all clients and marketing companies.
· Demonstrate management skills such as leadership, planning and organization.
· To bring in innovative ideas and optimize processes to ensure faster and reliable growth.
· Create and manage growth and operations strategy and act as an interface with the between the client and the MC’s.
· Develop new ideas for future offerings with the mission to develop business, being close to the market.
· Implement strong process and drive efficiency to deliver consistency and reliability - day in day out.
Knowledge on drafting service level agreements & client contract
QUALIFICATION
· Graduate in any discipline
· Master degree will be an added Advantage
JOB KNOWLEDGE, SKILLS & EXPERIENCE
· Should have 5-6 years of experience in handling Operation process
· Leadership experience is required
· Knowledge of Microsoft Office
· Good Communication & people skills
· Organizational/Multitasking Skills
KEY RELATIONSHIPS/ CUSTOMERS
· Marketing companies
· Clients
💡 Quick Summary
Seeking a career-building opportunity? The Client Account Manager position is now open for candidates interested in the Marketing Executive Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Marketing Executive Jobs is a plus.