Job Description
This role is ideal for someone already operating within wealth management or financial planning, who understands the processes, systems, and expectations of supporting advisors and delivering a high-quality client experience.
The Role
You will act as a key point of contact for both Advisors and Clients, providing essential administrative and operational support across the full client lifecycle.
Key responsibilities include:
• Supporting Advisors with diary management, queries, and day-to-day coordination
• Managing workflows and processes via CRM
• Preparing cases for paraplanning, ensuring all information is accurate and complete
• Processing new business and ongoing administration across pensions, investments, and protection
• Preparing client meeting packs and supporting annual review processes
• Maintaining accurate, compliant client records
• Attending internal meetings to manage workloads and identify improvements
This is a hands-on role requiring someone who is organised, proactive, and confident managing multiple priorities in a regulated environment.
What We’re Looking For
• Proven experience within an IFA, wealth management, or financial planning environment
• Ability to hit the ground running with minimal training
• Strong understanding of pensions, investments, and protection products
• Experience using back-office systems (CRM)
• Excellent communication skills, with the ability to liaise effectively with Advisors, Paraplanners, and Clients
• Highly organised with strong attention to detail
• A proactive approach and commitment to delivering high levels of client service
What’s on Offer
• 26 days holiday plus bank holidays (including your birthday off)
• Contributory pension scheme
• Private healthcare and life assurance
• Health insurance
• Volunteer days
• Employee recognition schemes
• Referral bonuses
• Ongoing career development
• Cycle to work scheme
If you’re an experienced financial services administrator looking for a role where you can make an immediate impact, we’d be keen to hear from you.
💡 Quick Summary
Seeking a career-building opportunity? The Client Administrator position is now open for candidates interested in the Back Office Jobs sector. This role in Glasgow offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
