Client Advisor

Client Advisor

Kieser Australia Heidelberg, Victoria, Australia

Kieser Australia

Client Advisor

Kieser Australia Heidelberg, Victoria, Australia

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Company Description

Kieser Australia is a network of integrated Physiotherapy, Rehabilitation, and Strength & Conditioning Clinics.

Our team of Physiotherapists, Exercise Physiologists, and Exercise Scientists are dedicated to providing the highest standard of care using science and evidence-based methods to achieve the best outcome.

Job Description

Join the Heidelberg team as a Client Advisor, a role committed to welcoming our clients with enthusiasm and care. Responsibilities include:

Coordinating client appointments and managing a busy electronic clinic diary

Processing client payments (EFT, HiCaps, MediPass)

Promoting Kieser’s products and services

Conducting membership consults

Providing administrative support to the leadership and clinical team

Answering questions and resolving problems for clients and team members

Consistently deliver high-quality service in accordance with Kieser standards

Ideal candidates thrive in a client-facing environment, exude positivity, and consistently deliver exceptional experiences. Attention to detail and superior IT skills are beneficial.

If you are passionate about building relationships and growing your career in healthcare, we’d love to hear from you.

This is a part time role 2-3 days per week. *Shift times are generally between Mon-Fri 7.30am – 7pm / Saturdays 7am – 3pm

Qualifications

Required

Valid working rights in Australia

First Aid &CPR Certification

National Police Check

Desirable

Minimum 2-3 years relevant work experience

Additional Information

Benefits

Complimentary access to our strength and conditioning facility + concessional fees for family members

Comprehensive induction and ongoing professional development

Career pathways within Kieser

Wellbeing Program

1 day of Recharge Leave and a half day of Birthday Leave

An unbeatable team culture, fun working environment and social events

12 weeks paid parental leave for primary carers

DIVERSITY & INCLUSION

We value inclusion and diversity and are committed to creating a safe, confident, and celebratory work environment. We encourage people from all backgrounds to apply.

Only shortlisted candidates will be contacted.