Job Description
We transform the way hearing healthcare is perceived and experienced worldwide, making it a natural choice for people to seek the superior care and expertise of our hearing care professionals.
We strive to understand the unique needs of every customer, delivering the very best solutions and an outstanding experience.
We attract, develop, and empower the most talented people, who share our ambition to change the lives of millions of people across the world.
About the Role
We are looking for a Client Advisor to join our local retail store. Our Client Advisors are an integral part of our Amplifon family, ensuring exceptional standards of care and communication are always delivered, supporting, and working in harmony with our audiologists.
This role will be based out of both Auburn and Bankstown clinics (Auburn 3 days per week and Bankstown 2 days per week).
Handle customers at the front desk. If required open door for them.
Handle Sales inquiries and contribute to the stores success.
Be the first point of contact for the Store. Greet and meet all new customers. Handle incoming and outgoing calls.
Provide customers with the required information.
Represent Amplifon Values, Mission and Vision in front of the customers.
Create customer satisfaction by maintaining good relationship, providing right information and best quality services.
Actively participate into revenue generation on the clinic.
Canvassing for business opportunities
Actively participate into promotional activities like outreach program
Seamless coordination among sales team and audiologist.
What are we looking for?
The successful applicant will demonstrate total customer devotion, being a real people champion to ensure the clinic is successful and the needs of the customer are always met. You will also demonstrate:
Computer literate including basic knowledge of Outlook, Teams, OneDrive, with previous experience of working on internal databases or appointment booking systems preferred
Sales skills, with the ability to support audiologists in servicing new and existing clients and achieving sales targets
A pro-active mindset, with a willingness to be flexible, agile & react positively to change
Ability to develop strong working relationships with other departments
Self-motivated with the ability to work with minimal supervision and take ownership to solve problems
Have an understanding of and commitment to the Amplifon vision & values
Strong organisational skills, and the ability to plan and prioritise your own workload
We strive to understand the unique needs of every customer, delivering the very best solutions and an outstanding experience.
We attract, develop, and empower the most talented people, who share our ambition to change the lives of millions of people across the world.
About the Role
We are looking for a Client Advisor to join our local retail store. Our Client Advisors are an integral part of our Amplifon family, ensuring exceptional standards of care and communication are always delivered, supporting, and working in harmony with our audiologists.
This role will be based out of both Auburn and Bankstown clinics (Auburn 3 days per week and Bankstown 2 days per week).
Handle customers at the front desk. If required open door for them.
Handle Sales inquiries and contribute to the stores success.
Be the first point of contact for the Store. Greet and meet all new customers. Handle incoming and outgoing calls.
Provide customers with the required information.
Represent Amplifon Values, Mission and Vision in front of the customers.
Create customer satisfaction by maintaining good relationship, providing right information and best quality services.
Actively participate into revenue generation on the clinic.
Canvassing for business opportunities
Actively participate into promotional activities like outreach program
Seamless coordination among sales team and audiologist.
What are we looking for?
The successful applicant will demonstrate total customer devotion, being a real people champion to ensure the clinic is successful and the needs of the customer are always met. You will also demonstrate:
Computer literate including basic knowledge of Outlook, Teams, OneDrive, with previous experience of working on internal databases or appointment booking systems preferred
Sales skills, with the ability to support audiologists in servicing new and existing clients and achieving sales targets
A pro-active mindset, with a willingness to be flexible, agile & react positively to change
Ability to develop strong working relationships with other departments
Self-motivated with the ability to work with minimal supervision and take ownership to solve problems
Have an understanding of and commitment to the Amplifon vision & values
Strong organisational skills, and the ability to plan and prioritise your own workload
💡 Quick Summary
Seeking a career-building opportunity? The Client Advisor, Multi Site-Auburn/Bankstown position is now open for candidates interested in the Remote Jobs sector. This role in Auburn offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.
