Job Description
Client Coordinator / Sales Administrator
Part-Time | 2 -3 Days/Week | Probationary Start | $22–$35/hr DOE
Cowie Construction Ltd. | Abbotsford, BC
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ABOUT COWIE CONSTRUCTION
Cowie Construction is a growing home renovation company based in Abbotsford, BC, specializing in high-quality interior renovations. We are building a premium brand and scaling aggressively.
This is a small, fast-moving, owner-led business. There is no bureaucracy, no hand-holding, and no time for negativity. We move quickly, we communicate clearly, and we hold ourselves to a high standard. If that energizes you — read on.
---
THE ROLE
The Client Coordinator is the first voice and face of Cowie Construction. You will manage all inbound inquiries, qualify leads, book consultations, and ensure our pipeline moves forward without gaps or delays.
This is not a passive administrative role. You will be expected to take initiative, follow through without being asked, and bring genuine energy to every client interaction.
You will start two days per week during a probationary period. The right person will grow with the business.
---
KEY RESPONSIBILITIES
Client Communication & Lead Management
- Serve as first point of contact for all inbound inquiries — phone, email, social media, website
- Respond to all leads same-day or faster
- Qualify potential clients and book consultations
- Follow up consistently until a clear outcome is reached — you don't let leads go cold
Pipeline & CRM Management
- Manage client schedules, consultations, and appointments
- Track all leads and interactions in our CRM system
- Maintain a clean, organized pipeline with zero missed follow-ups
Administrative Support
- Maintain accurate records of client interactions and project details
- Assist with preparation of proposals and client documentation
- Support onboarding of new clients into our systems
Working With the Owner
- Take direction quickly and action it without extended discussion
- Ask smart, focused questions at appropriate times
- Represent the business professionally on all external calls and meetings
---
WHO YOU ARE
The single most important thing we are looking for is positive energy and a solution-oriented mindset. Everything else can be learned. This cannot.
- You walk into a room and raise the energy, not lower it
- When something goes wrong, your first instinct is to solve it
- You take feedback well and act on it immediately without defensiveness
- You are highly organized and follow through without being reminded
- You read the room — you know when to talk and when to execute
- You keep professional conversations professional
- You are confident speaking with homeowners and comfortable in a sales-adjacent role
---
REQUIRED SKILLS & EXPERIENCE
- 2+ years in customer service, sales, or administrative coordination
- Strong verbal and written communication skills
- Experience managing schedules and client communication
- Comfortable learning and using CRM systems
- Able to work independently with minimal supervision
Nice to Have
- Experience in construction, renovation, or real estate
- Familiarity with Job Tread, Pipedrive, or similar CRM
- Experience booking high-value service appointments
---
WHAT SUCCESS LOOKS LIKE
- All inquiries responded to same-day or faster
- High conversion of inquiries into booked consultations
- CRM maintained with zero missed follow-ups
- Clients feel confident and well taken care of from first contact
---
COMPENSATION & STRUCTURE
- $22–$35/hour based on experience
- Start: 2 days/week during probationary period
- Performance bonuses tied to booked consultations and project conversions
- Opportunity to grow into a full-time role for the right person
---
HOW TO APPLY
Please send your application with the following:
1. A short paragraph explaining why you are a strong fit for this specific role
2. Your experience with client communication or sales
3. An example of how you handled a difficult client or lead that required persistence
Required Question 1:
A new lead hasn't responded after your first contact. Walk us through exactly what you do next and why.
Required Question 2:
Describe a time you received direct critical feedback from a manager. How did you respond in the moment and what did you do with it?
Pay: $22.00-$35.00 per hour
Benefits:
Flexible schedule
Work from home
Work Location: Hybrid remote in Abbotsford, BC
Part-Time | 2 -3 Days/Week | Probationary Start | $22–$35/hr DOE
Cowie Construction Ltd. | Abbotsford, BC
---
ABOUT COWIE CONSTRUCTION
Cowie Construction is a growing home renovation company based in Abbotsford, BC, specializing in high-quality interior renovations. We are building a premium brand and scaling aggressively.
This is a small, fast-moving, owner-led business. There is no bureaucracy, no hand-holding, and no time for negativity. We move quickly, we communicate clearly, and we hold ourselves to a high standard. If that energizes you — read on.
---
THE ROLE
The Client Coordinator is the first voice and face of Cowie Construction. You will manage all inbound inquiries, qualify leads, book consultations, and ensure our pipeline moves forward without gaps or delays.
This is not a passive administrative role. You will be expected to take initiative, follow through without being asked, and bring genuine energy to every client interaction.
You will start two days per week during a probationary period. The right person will grow with the business.
---
KEY RESPONSIBILITIES
Client Communication & Lead Management
- Serve as first point of contact for all inbound inquiries — phone, email, social media, website
- Respond to all leads same-day or faster
- Qualify potential clients and book consultations
- Follow up consistently until a clear outcome is reached — you don't let leads go cold
Pipeline & CRM Management
- Manage client schedules, consultations, and appointments
- Track all leads and interactions in our CRM system
- Maintain a clean, organized pipeline with zero missed follow-ups
Administrative Support
- Maintain accurate records of client interactions and project details
- Assist with preparation of proposals and client documentation
- Support onboarding of new clients into our systems
Working With the Owner
- Take direction quickly and action it without extended discussion
- Ask smart, focused questions at appropriate times
- Represent the business professionally on all external calls and meetings
---
WHO YOU ARE
The single most important thing we are looking for is positive energy and a solution-oriented mindset. Everything else can be learned. This cannot.
- You walk into a room and raise the energy, not lower it
- When something goes wrong, your first instinct is to solve it
- You take feedback well and act on it immediately without defensiveness
- You are highly organized and follow through without being reminded
- You read the room — you know when to talk and when to execute
- You keep professional conversations professional
- You are confident speaking with homeowners and comfortable in a sales-adjacent role
---
REQUIRED SKILLS & EXPERIENCE
- 2+ years in customer service, sales, or administrative coordination
- Strong verbal and written communication skills
- Experience managing schedules and client communication
- Comfortable learning and using CRM systems
- Able to work independently with minimal supervision
Nice to Have
- Experience in construction, renovation, or real estate
- Familiarity with Job Tread, Pipedrive, or similar CRM
- Experience booking high-value service appointments
---
WHAT SUCCESS LOOKS LIKE
- All inquiries responded to same-day or faster
- High conversion of inquiries into booked consultations
- CRM maintained with zero missed follow-ups
- Clients feel confident and well taken care of from first contact
---
COMPENSATION & STRUCTURE
- $22–$35/hour based on experience
- Start: 2 days/week during probationary period
- Performance bonuses tied to booked consultations and project conversions
- Opportunity to grow into a full-time role for the right person
---
HOW TO APPLY
Please send your application with the following:
1. A short paragraph explaining why you are a strong fit for this specific role
2. Your experience with client communication or sales
3. An example of how you handled a difficult client or lead that required persistence
Required Question 1:
A new lead hasn't responded after your first contact. Walk us through exactly what you do next and why.
Required Question 2:
Describe a time you received direct critical feedback from a manager. How did you respond in the moment and what did you do with it?
Pay: $22.00-$35.00 per hour
Benefits:
Flexible schedule
Work from home
Work Location: Hybrid remote in Abbotsford, BC
💡 Quick Summary
Seeking a career-building opportunity? The Client Coordinator / Appointment Setter (Home Renovations) position is now open for candidates interested in the Remote Jobs sector. This role in Abbotsford offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.
