Job Description
Job type
Full-time
Location
Leeds LS2 7EH•Hybrid work
Benefits
Pulled from the full job description
Employee discount
Sick pay
Employee assistance programme
Company pension
Private medical insurance
Discounted gym membership
Full job description
We’re seeking a proactive and organised Client Coordinator Executive to join our growing team. In this role, you will work closely with the Client Coordination team to ensure projects are managed efficiently from post-sale to completion, delivering the highest level of service to our clients. You will take ownership of tasks, anticipate needs, and coordinate across teams to keep projects on track.
Key Responsibilities:
Review, respond to, and resolve multiple internal and external emails daily
Coordinate consultant diaries and schedules
Contact clients via telephone to follow up on required information
Review client documents and gather necessary information
Maintain accurate and up-to-date records
Ensure timely delivery of client assessments by collaborating with Sales and Consultants
Monitor and adhere to assessment budgets
Manage and nurture relationships with clients
Perform administrative tasks, including updating spreadsheets, data entry, and management reporting
Key Requirements:
Strong customer service and client management skills with the ability to build lasting relationships
Excellent written and verbal communication skills
Strong time management and organisational skills
High attention to detail and accuracy
Adaptable and eager to learn as new services and processes are introduced
Ability to multitask and meet client deadlines
Office-based role at our Leeds site
What We Offer:
Annual leave plus a birthday holiday
Discounted private medical insurance (individual coverage after probation)
Subsidised gym/wellbeing membership
VITO days
Enhanced family-related leave pay
Access to company perks and Employee Assistance Program through Perkbox
Two weeks enhanced company sick pay
Standard Life Salary Sacrifice Pension
Social events and team activities
This role is advertised as a full-time, office-based position at our Leeds office. Following successful onboarding, we’re happy to offer a hybrid working arrangement, with a weekly office presence
We understand that job descriptions offer only a glimpse of the role. For more details, please feel free to reach out or apply, and we will be happy to provide additional information. Pentest People is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Full-time
Location
Leeds LS2 7EH•Hybrid work
Benefits
Pulled from the full job description
Employee discount
Sick pay
Employee assistance programme
Company pension
Private medical insurance
Discounted gym membership
Full job description
We’re seeking a proactive and organised Client Coordinator Executive to join our growing team. In this role, you will work closely with the Client Coordination team to ensure projects are managed efficiently from post-sale to completion, delivering the highest level of service to our clients. You will take ownership of tasks, anticipate needs, and coordinate across teams to keep projects on track.
Key Responsibilities:
Review, respond to, and resolve multiple internal and external emails daily
Coordinate consultant diaries and schedules
Contact clients via telephone to follow up on required information
Review client documents and gather necessary information
Maintain accurate and up-to-date records
Ensure timely delivery of client assessments by collaborating with Sales and Consultants
Monitor and adhere to assessment budgets
Manage and nurture relationships with clients
Perform administrative tasks, including updating spreadsheets, data entry, and management reporting
Key Requirements:
Strong customer service and client management skills with the ability to build lasting relationships
Excellent written and verbal communication skills
Strong time management and organisational skills
High attention to detail and accuracy
Adaptable and eager to learn as new services and processes are introduced
Ability to multitask and meet client deadlines
Office-based role at our Leeds site
What We Offer:
Annual leave plus a birthday holiday
Discounted private medical insurance (individual coverage after probation)
Subsidised gym/wellbeing membership
VITO days
Enhanced family-related leave pay
Access to company perks and Employee Assistance Program through Perkbox
Two weeks enhanced company sick pay
Standard Life Salary Sacrifice Pension
Social events and team activities
This role is advertised as a full-time, office-based position at our Leeds office. Following successful onboarding, we’re happy to offer a hybrid working arrangement, with a weekly office presence
We understand that job descriptions offer only a glimpse of the role. For more details, please feel free to reach out or apply, and we will be happy to provide additional information. Pentest People is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
💡 Quick Summary
Seeking a career-building opportunity? The Client Coordinator Executive position is now open for candidates interested in the Customer Care Executive sector. This role in Leeds offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
