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Acton ACT
50 km
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jobs in Acton ACT
1,000+ jobs
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Unisys
What success looks like in this role:
The Client Delivery Executive – Government
Location: Canberra (Client Site)
Security Clearance: NV1 / NV2
Lead Service Excellence Across Critical Government Services
We are seeking an experienced Client Delivery Executive (CDE) to provide senior delivery leadership across a complex government account spanning Service Desk, Field Services, Modern Device Management, and Service Management .
This is not an operational management role.
It is a senior leadership position focused on delivery assurance, governance, and commercial accountability , working through influence and strong partnerships with service line leaders to uplift service maturity, quality, and performance.
If you thrive at the intersection of service excellence, governance discipline, and commercial outcomes—and are comfortable leading in a matrixed, high‑trust environment, this role offers both impact and visibility.
The Opportunity
As the Client Delivery Executive, you will be the single point of accountability for delivery outcomes across the account. You will lead end‑to‑end service delivery through structured governance, clear performance oversight, and collaborative engagement , ensuring services are consistently delivered in line with contractual commitments and client expectations.
You will work closely with the Client Executive, service line leadership, and delivery teams to ensure alignment across operational delivery, project activity, and executive engagement, while maintaining a strong focus on financial performance and risk management.
Your Impact
Delivery Leadership
You will provide end‑to‑end delivery leadership across multiple service lines, ensuring consistent, high‑quality service outcomes through effective service assurance, performance oversight, and strong collaboration with Service Desk, Field Services, Modern Device Management, and Service Management leaders.
Governance & Assurance
You will establish and lead disciplined account‑level governance, ensuring clear accountability, proactive risk and issue management, and continuous uplift in service maturity. Your leadership will ensure operational and project activities are aligned, transparent, and well‑controlled.
Commercial Accountability
You will own delivery‑side financial performance for the account, partnering with commercial and service line leaders to protect margin, maintain cost discipline, and identify and mitigate delivery and commercial risks early.
You will be successful in this role if you have:
Proven experience in senior service delivery, client delivery, or account leadership roles within government or managed services environments
Strong understanding of IT service delivery and ITSM practices, with the ability to lead at a service assurance and governance level
Demonstrated success leading through influence in complex, matrixed delivery environments
Commercial acumen, with experience managing delivery performance, cost drivers, and margin outcomes
Strong executive‑level communication skills and the confidence to engage credibly with senior government stakeholders
Active NV1 or NV2 clearance
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, ****** orientation, transgender status, veteran status or any other category protected by law.
Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.
If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com . US job seekers can find more information about Unisys’ EEO commitment here .
Start of main content
Job title, keywords or company
Acton ACT
50 km
Pay
filter
Remote
filter
Job Type
filter
Education level
filter
Date posted
filter
jobs in Acton ACT
1,000+ jobs
Handyperson
MERCURE
Braddon ACT 2612
On-site parking
Visited 3 hours ago
Grounds & Maintenance Officer
Levande
Page ACT 2614
Visited 3 hours ago
View similar jobs with this employer
Crane Operators x 3 (Tower and Mobile)
Worksforyou
Canberra ACT
Visited 5 hours ago
Dogmen x 3
Worksforyou
Canberra ACT
Visited 35 minutes ago
Delivery Driver and Kitchen Hand
Arnolds ribs and pizza
Greenway ACT 2900
Security Specialist - ICT & Facilities Controls
Often responds within 1 day
Centorrino Technologies
Fyshwick ACT
Technical Officer
Australian National University
Canberra ACT 2601
Parental leave
Annual leave
Mechanical Trades Assistant/Bus Detailer - Canberra
Murrays
Canberra ACT
On-the-job training
Vehicle Logistics officer
Veolia Environmental Services
Queanbeyan NSW 2620
Parental leave
Insurance services
Employee assistance program
Paid volunteer leave
Distribution Officer
Australian Red Cross Lifeblood
Garran ACT 2605
Parental leave
Employee assistance program
Salary packaging
Company car
ILS Officer
Downer Group
Canberra ACT
Dental Assistant/Receptionist Belconnen
Pacific Smiles Group
Canberra ACT
On-the-job training
Service Scheduler
Baptistcare WA
Canberra ACT 2601
Referral program
Salary packaging
Service Scheduler
BaptistCare
Canberra ACT 2601
Referral program
Salary packaging
Catering Assistant (Boardroom & Client Floor)
Clayton Utz
Canberra ACT
Client Delivery Executive
Unisys
Canberra ACT
View similar jobs with this employer
Communication Advisers | Full-time Permanent
ACT Executive
Canberra ACT
Food and Beverage Attendant(Full Time)-National Convention Centre
Crowne Plaza Hotels & Resorts
Canberra ACT
Parental leave
Birthday leave
Material Support Technician
Australian National University
Canberra ACT 2601
Allocator
Boral
Canberra ACT
Business Manager | Full-time Temporary with a Possibility of Permanency
Education
Canberra ACT
Customer Experience Specialist, Canberra
Tesla
Canberra ACT 2601
C4 Design Analyst
Downer Group
Canberra ACT
Experienced After School Babysitter
We Need a Nanny
Googong NSW
Expressions of Interest - Store Manager & Assistant Manager - ACT
Cotton On Group
Canberra ACT
People also searched:
Employers: Post a Job
Unisys
What success looks like in this role:
The Client Delivery Executive – Government
Location: Canberra (Client Site)
Security Clearance: NV1 / NV2
Lead Service Excellence Across Critical Government Services
We are seeking an experienced Client Delivery Executive (CDE) to provide senior delivery leadership across a complex government account spanning Service Desk, Field Services, Modern Device Management, and Service Management .
This is not an operational management role.
It is a senior leadership position focused on delivery assurance, governance, and commercial accountability , working through influence and strong partnerships with service line leaders to uplift service maturity, quality, and performance.
If you thrive at the intersection of service excellence, governance discipline, and commercial outcomes—and are comfortable leading in a matrixed, high‑trust environment, this role offers both impact and visibility.
The Opportunity
As the Client Delivery Executive, you will be the single point of accountability for delivery outcomes across the account. You will lead end‑to‑end service delivery through structured governance, clear performance oversight, and collaborative engagement , ensuring services are consistently delivered in line with contractual commitments and client expectations.
You will work closely with the Client Executive, service line leadership, and delivery teams to ensure alignment across operational delivery, project activity, and executive engagement, while maintaining a strong focus on financial performance and risk management.
Your Impact
Delivery Leadership
You will provide end‑to‑end delivery leadership across multiple service lines, ensuring consistent, high‑quality service outcomes through effective service assurance, performance oversight, and strong collaboration with Service Desk, Field Services, Modern Device Management, and Service Management leaders.
Governance & Assurance
You will establish and lead disciplined account‑level governance, ensuring clear accountability, proactive risk and issue management, and continuous uplift in service maturity. Your leadership will ensure operational and project activities are aligned, transparent, and well‑controlled.
Commercial Accountability
You will own delivery‑side financial performance for the account, partnering with commercial and service line leaders to protect margin, maintain cost discipline, and identify and mitigate delivery and commercial risks early.
You will be successful in this role if you have:
Proven experience in senior service delivery, client delivery, or account leadership roles within government or managed services environments
Strong understanding of IT service delivery and ITSM practices, with the ability to lead at a service assurance and governance level
Demonstrated success leading through influence in complex, matrixed delivery environments
Commercial acumen, with experience managing delivery performance, cost drivers, and margin outcomes
Strong executive‑level communication skills and the confidence to engage credibly with senior government stakeholders
Active NV1 or NV2 clearance
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, ****** orientation, transgender status, veteran status or any other category protected by law.
Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.
If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com . US job seekers can find more information about Unisys’ EEO commitment here .
💡 Quick Summary
Seeking a career-building opportunity? The Client Delivery Executive position is now open for candidates interested in the BPO Jobs sector. This role in Acton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.