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Acton ACT
50 km
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Technical Officer
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Employers: Post a Job
Unisys
What success looks like in this role:
The Client Delivery Executive – Government
Location: Canberra (Client Site)
Security Clearance: NV1 / NV2
Lead Service Excellence Across Critical Government Services
We are seeking an experienced Client Delivery Executive (CDE) to provide senior delivery leadership across a complex government account spanning Service Desk, Field Services, Modern Device Management, and Service Management .
This is not an operational management role.
It is a senior leadership position focused on delivery assurance, governance, and commercial accountability , working through influence and strong partnerships with service line leaders to uplift service maturity, quality, and performance.
If you thrive at the intersection of service excellence, governance discipline, and commercial outcomes—and are comfortable leading in a matrixed, high‑trust environment, this role offers both impact and visibility.
The Opportunity
As the Client Delivery Executive, you will be the single point of accountability for delivery outcomes across the account. You will lead end‑to‑end service delivery through structured governance, clear performance oversight, and collaborative engagement , ensuring services are consistently delivered in line with contractual commitments and client expectations.
You will work closely with the Client Executive, service line leadership, and delivery teams to ensure alignment across operational delivery, project activity, and executive engagement, while maintaining a strong focus on financial performance and risk management.
Your Impact
Delivery Leadership
You will provide end‑to‑end delivery leadership across multiple service lines, ensuring consistent, high‑quality service outcomes through effective service assurance, performance oversight, and strong collaboration with Service Desk, Field Services, Modern Device Management, and Service Management leaders.
Governance & Assurance
You will establish and lead disciplined account‑level governance, ensuring clear accountability, proactive risk and issue management, and continuous uplift in service maturity. Your leadership will ensure operational and project activities are aligned, transparent, and well‑controlled.
Commercial Accountability
You will own delivery‑side financial performance for the account, partnering with commercial and service line leaders to protect margin, maintain cost discipline, and identify and mitigate delivery and commercial risks early.
You will be successful in this role if you have:
Proven experience in senior service delivery, client delivery, or account leadership roles within government or managed services environments
Strong understanding of IT service delivery and ITSM practices, with the ability to lead at a service assurance and governance level
Demonstrated success leading through influence in complex, matrixed delivery environments
Commercial acumen, with experience managing delivery performance, cost drivers, and margin outcomes
Strong executive‑level communication skills and the confidence to engage credibly with senior government stakeholders
Active NV1 or NV2 clearance
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, ****** orientation, transgender status, veteran status or any other category protected by law.
Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.
If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com . US job seekers can find more information about Unisys’ EEO commitment here .
Start of main content
Job title, keywords or company
Acton ACT
50 km
Jobs you haven't seen
filter
Pay
filter
Remote
filter
Job Type
filter
Education level
filter
jobs in Acton ACT
500+ jobs
Technical Officer
Australian National University
Canberra ACT 2601
Parental leave
Annual leave
Visited 15 hours ago
Test Manager – Future Operating Model | Full-time Temporary
Chief Minister, Treasury and Economic Development
Canberra ACT
Plastics Outpatient Team Leader | Full-time Permanent
Canberra Health Services
Canberra ACT
Salary packaging
Visited 1 day ago
Master Control Room Manager
The Department of Parliamentary Services
Canberra ACT 2600
Gym membership
Onsite gym
On-site parking
Visited 13 hours ago
Cleaner - Full Time - HQJOC Bungendore
Downer Group
Bungendore NSW
Employee assistance program
Visited 14 hours ago
Practitioner, First Nations Family Response and Engagement | Full-time Temporary with a Possibility of Permanency
Health and Community Services
Canberra ACT
Department Manager - Service - Belconnen
Bunnings
Belconnen ACT
Parental leave
Junior Service Delivery Manager
BAE Systems
Canberra ACT 2601
View similar jobs with this employer
Ranger in Charge | Full-time Temporary
City and Environment
Canberra ACT
Visited 14 hours ago
Cyber Security Adviser - APS 5
Australian Taxation Office
Canberra ACT
Visited 14 hours ago
View similar jobs with this employer
Widening Participation Officer
Australian Catholic University
Canberra ACT
Salary packaging
Manager, Fraud Control & Assurance
Australian Government
Canberra ACT
Visited 1 day ago
Client Delivery Executive
Unisys
Canberra ACT
Visited 14 hours ago
Store Team Member
Woolworths Supermarkets
Kambah ACT
View similar jobs with this employer
Casual Sales Assistant - Canberra
kikki.K
Canberra ACT 2601
Referral program
GUEST SERVICE OFFICER
Hyatt Hotel Canberra
Canberra ACT
Gym membership
Employee assistance program
Part Time Sales Team Member - Tuggeranong, ACT
Suzanne Grae
Canberra ACT
On-the-job training
Insurance services
Facilities Officer | Full-time Permanent
Justice and Community Safety
Canberra ACT
Visited 14 hours ago
CONNOR Retail Assistant - Canberra DFO, ACT
CONNOR
Fyshwick ACT 2609
Impact and Partnership Officer (Indigenous Identified)
Australian National University
Canberra ACT 2601
Visited 13 hours ago
Practitioner, First Nations Family Response and Engagement | Full-time Permanent
Health and Community Services
Canberra ACT
Expression of interest_Penetration Tester
Fujitsu
Canberra ACT
Armourer - AFP National Armoury
Australian Federal Police (AFP)
Canberra ACT
Parental leave
Annual leave
Administrative Assistant
Lockheed Martin Australia
Canberra ACT
Visited 13 hours ago
Clarins Counter Manager
Myer
Canberra ACT
People also searched:
Employers: Post a Job
Unisys
What success looks like in this role:
The Client Delivery Executive – Government
Location: Canberra (Client Site)
Security Clearance: NV1 / NV2
Lead Service Excellence Across Critical Government Services
We are seeking an experienced Client Delivery Executive (CDE) to provide senior delivery leadership across a complex government account spanning Service Desk, Field Services, Modern Device Management, and Service Management .
This is not an operational management role.
It is a senior leadership position focused on delivery assurance, governance, and commercial accountability , working through influence and strong partnerships with service line leaders to uplift service maturity, quality, and performance.
If you thrive at the intersection of service excellence, governance discipline, and commercial outcomes—and are comfortable leading in a matrixed, high‑trust environment, this role offers both impact and visibility.
The Opportunity
As the Client Delivery Executive, you will be the single point of accountability for delivery outcomes across the account. You will lead end‑to‑end service delivery through structured governance, clear performance oversight, and collaborative engagement , ensuring services are consistently delivered in line with contractual commitments and client expectations.
You will work closely with the Client Executive, service line leadership, and delivery teams to ensure alignment across operational delivery, project activity, and executive engagement, while maintaining a strong focus on financial performance and risk management.
Your Impact
Delivery Leadership
You will provide end‑to‑end delivery leadership across multiple service lines, ensuring consistent, high‑quality service outcomes through effective service assurance, performance oversight, and strong collaboration with Service Desk, Field Services, Modern Device Management, and Service Management leaders.
Governance & Assurance
You will establish and lead disciplined account‑level governance, ensuring clear accountability, proactive risk and issue management, and continuous uplift in service maturity. Your leadership will ensure operational and project activities are aligned, transparent, and well‑controlled.
Commercial Accountability
You will own delivery‑side financial performance for the account, partnering with commercial and service line leaders to protect margin, maintain cost discipline, and identify and mitigate delivery and commercial risks early.
You will be successful in this role if you have:
Proven experience in senior service delivery, client delivery, or account leadership roles within government or managed services environments
Strong understanding of IT service delivery and ITSM practices, with the ability to lead at a service assurance and governance level
Demonstrated success leading through influence in complex, matrixed delivery environments
Commercial acumen, with experience managing delivery performance, cost drivers, and margin outcomes
Strong executive‑level communication skills and the confidence to engage credibly with senior government stakeholders
Active NV1 or NV2 clearance
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, ****** orientation, transgender status, veteran status or any other category protected by law.
Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.
If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com . US job seekers can find more information about Unisys’ EEO commitment here .
💡 Quick Summary
Seeking a career-building opportunity? The Client Delivery Executive position is now open for candidates interested in the BPO Jobs sector. This role in Acton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.