Job Description
Global Technology & Operations provides end-to-end technology and fulfillment to individual consumers, small and middle-market businesses and large corporations. Globally manages the critical systems and multiple platforms needed to maintain the enterprise’s full range of banking, investing, asset management and other financial and risk management products and services. The business is looking for dynamic and talented individuals to support the strategy in order to meet the growth demands from client and client management groups in cash and treasury management areas.
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Job Responsibilities:
• Quick thinking and able to adapt to any client enquiry or system downtime during training.
• Customize training content according to the target audience in terms of users’ position, department and business needs in the company.
• To evaluate existing training methods and recommend measures that would optimize efficiency and effectiveness of training.
• Resolve basic technical issues that might be encountered during training.
• Understand, apply and constantly keeping abreast with the bank’s system security policies and practices.
• Prompt escalation and follow up on technical issues encountered that cannot be resolved during training to technical team
[ads1]
Job Responsibilities:
• Quick thinking and able to adapt to any client enquiry or system downtime during training.
• Customize training content according to the target audience in terms of users’ position, department and business needs in the company.
• To evaluate existing training methods and recommend measures that would optimize efficiency and effectiveness of training.
• Resolve basic technical issues that might be encountered during training.
• Understand, apply and constantly keeping abreast with the bank’s system security policies and practices.
• Prompt escalation and follow up on technical issues encountered that cannot be resolved during training to technical team
💡 Quick Summary
Seeking a career-building opportunity? The Client Education Trainer in Mumbai| Bank Of America position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.