Job Description
Toruss, a boutique design and branding studio based in Kerala, is looking for a Client Engagement Lead who knows how to keep clients happy, projects moving, and communication smooth as butter.
We work with clients across the globe - helping them build powerful brands and digital experiences. Now, we need someone who can be the bridge between our creative team and our growing list of international clients.
If you thrive on clarity, follow-up, and making clients feel understood and supported — read on:
What You’ll Be Doing
Own the communication with clients - ensuring they’re informed, supported, and taken care of.
Gather requirements, schedule check-ins, send updates, and make sure nothing slips through the cracks.
Translate client feedback into internal briefs for our design team.
Keep timelines and deliverables on track - and make sure everyone’s aligned.
Anticipate issues before they become problems and jump in to fix them.
Help us build better systems for client experience and delivery.
Who You Are
You’ve worked in client-facing roles, especially in design/branding/digital or creative teams.
You write excellent emails and handle video calls with confidence.
You’re a follow-up ninja. Deadlines, updates, documents - you stay on top of it all.
You get how to manage expectations. You know when to say “yes,” when to say “not yet,” and how to say “no” with grace.
You understand (or are willing to learn) how creative projects flow - from briefs to delivery.
Bonus: You’ve worked with international clients, especially from the US/UK.
What You'll Get
A flexible, remote-friendly working model.
A team that values creativity, trust, and clarity over corporate noise.
The chance to help shape how we grow and scale our client experience.
Pay that’s transparent, fair, and reviewed regularly.
Real autonomy - you won’t be micromanaged, but you will be trusted to lead.
Job Types: Full-time, Part-time, Freelance
Contract length: 6 months
Pay: ₹25,000.00 - ₹40,000.00 per month
Expected hours: 20 – 30 per week
Application Question(s):
How soon can you join if selected?
Experience:
Client Relations: 3 years (Preferred)
Work Location: Remote
💡 Quick Summary
Seeking a career-building opportunity? The Client Engagement Lead position is now open for candidates interested in the Work from home Jobs sector. This role in India offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
