Job Description
Key Reponsibility
Handle inbound and outbound calls professionally
Provide accurate information regarding immigration and visa processes
Convert inquiries into qualified leads and schedule consultations
Build strong relationships with clients through effective communication
Maintain and update client records in CRM systems
Achieve monthly targets for lead generation and conversions
Required Skills:
Excellent communication skills (English, Hindi, and local language)
Strong interpersonal and relationship-building skills
Good knowledge of MS Office and CRM tools
Customer-focused mindset
Active listening and problem-solving ability
Ability to work in a target-driven environment
Eligibility Criteria:
Bachelors Degree is mandatory
02 years of experience in telecalling/customer service
Experience in immigration industry is an added advantage
Familiarity with Navi Mumbai area preferred
What We Offer:
Competitive salary with performance incentives
Career growth and development opportunities
Supportive and ethical work environment
Opportunity to help clients achieve international career goals
Handle inbound and outbound calls professionally
Provide accurate information regarding immigration and visa processes
Convert inquiries into qualified leads and schedule consultations
Build strong relationships with clients through effective communication
Maintain and update client records in CRM systems
Achieve monthly targets for lead generation and conversions
Required Skills:
Excellent communication skills (English, Hindi, and local language)
Strong interpersonal and relationship-building skills
Good knowledge of MS Office and CRM tools
Customer-focused mindset
Active listening and problem-solving ability
Ability to work in a target-driven environment
Eligibility Criteria:
Bachelors Degree is mandatory
02 years of experience in telecalling/customer service
Experience in immigration industry is an added advantage
Familiarity with Navi Mumbai area preferred
What We Offer:
Competitive salary with performance incentives
Career growth and development opportunities
Supportive and ethical work environment
Opportunity to help clients achieve international career goals
💡 Quick Summary
Seeking a career-building opportunity? The Client engagement Specialist position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.