Job Description
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Start of main content
Job title, keywords or company
Acton ACT
50 km
jobs in Acton ACT
75+ jobs - since yesterday
Library Reading Rooms
National Library of Australia
Canberra ACT
First Nations Learning Facilitator (NGA 4)
National Gallery of Australia
Canberra ACT
Back of House Team Member
Soul Origin Canberra
Canberra ACT
Store Team Member
Woolworths Supermarkets
Kambah ACT
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Luxury Brand Evaluator in Canberra, Australia
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CXG
Canberra ACT
Junior Cafe All-Rounder
DOCKSIDE CAFE KINGSTON
Kingston ACT 2604
Free drinks
Free food
Employee discount
Customer Banking Specialist - Yass
Commonwealth Bank
Canberra ACT
Head of HSEQ
Benmax
Canberra ACT
Relocation assistance
Company car
Customer Experience Specialist, Canberra
Tesla
Canberra ACT 2601
ROOM ATTENDANT
Hyatt Hotel Canberra
Canberra ACT
Employee assistance program
Sales Consultant
Calvin Klein
Fyshwick ACT 2609
Referral program
Parental leave
Employee discount
Employee assistance program
IT Service Desk Officer
Australian National University
Canberra ACT 2601
SABA - Part-Time Assistant Store Manager - Canberra
APG & Co
Canberra ACT 2601
Referral program
Parental leave
Employee assistance program
Assistant Online Manager
Woolworths Supermarkets
Weston Creek ACT
Parental leave
Employee rewards program
SABA - Part-Time Assistant Store Manager - Canberra
Saba
Canberra ACT 2601
Referral program
Parental leave
Employee assistance program
Kitchen Attendant (casual)
ACCOR
Braddon ACT
On-site parking
Games Manager
Kingpin
Canberra ACT
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Coordinator, Library Acquisitions
Australian National University
Canberra ACT 2601
Salary packaging
Retail Team - Retail Sales Assistant
Retail Apparel Group
Greenway ACT 2900
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Visits Officer
Parliament of Australia
Canberra ACT
Food Runner
Hunter and Barrel
Canberra ACT 2601
Referral program
Professional development assistance
Employee mentoring program
Free food
Employee discount
Training program
Impact and Partnership Officer (Indigenous Identified)
Australian National University
Canberra ACT 2601
Client Experience Officer
Ability Action Australia
Bruce ACT 2617
Insurance services
Employee assistance program
Salary packaging
Real Estate Advisory Manager | Defence & Major Programs
Deloitte
Canberra ACT 2609
Kitchen Hand / Dishwasher
Hunter and Barrel
Canberra ACT 2601
Referral program
Employee mentoring program
Free food
Employee discount
People also searched:
Employers: Post a Job
Ability Action Australia
Contract
Leadership Opportunity: No
State: ACT
Job Status: Fixed Term
Company Description
Ability Action Australia are one of the largest providers to the NDIS, supporting over 10,000 participants every year with the care they need, when and where it is needed. #AAA have a multi-disciplinary team approach, building a quality support service around the needs and goals of our participants and their family.
Job Description
We’re thrilled to be opening our brand new clinic in Bruce, ACT, and are looking for a dedicated Client Experience Officer to join our team. In this key front-facing role, you’ll provide exceptional administration support to participants, allied health clinicians, and leaders across #AAA.
This is a full-time, fixed-term position (38 hours per week), with working hours from 8:00am to 5:00pm, Monday to Friday, until 18th December 2026. There is potential for extension beyond this date.
Responsibilities will include:
Client Experience – Create a welcoming environment by greeting and farewelling clients, answering calls, responding to emails, and processing referrals.
Participant Liaison – Coordinate NDIS plans, service agreements, and funding, while maintaining strong relationships with participants and their families.
Scheduling Support – Assist clinicians with managing their schedules in alignment with KPIs.
Compliance Management – Maintain accurate documentation and ensure confidential information is stored according to policies.
Clinic Maintenance – Perform daily housekeeping to uphold a clean, safe, and professional clinic environment.
What's in it for you?
As you support many, we support you. We offer:
Investing in you – Professional support + connecting you with leaders across the group to help maximise your potential.
Excellent remuneration – Industry leading salary + salary packaging + car allowance + laptop + smartphone + purchased leave.
Looking after you – Discounted private health insurance + free counselling through our EAP +Travel club deals + fitness passport… just to name a few.
Passionate and uplifting culture – You will be part of a purpose and values driven team focused on delivering outstanding service to NDIS participants.
Qualifications
To be successful in this role, you will:
Bring energy, enthusiasm, and initiative to every interaction.
Show empathy and passion for working with a vulnerable community.
Be customer-focused, with a strong commitment to delivering excellent service.
Build trusting relationships with both internal and external stakeholders.
Thrive under pressure, demonstrating strong time management skills and the ability to meet tight deadlines.
Bring previous experience in customer service or an administrative role.
Ideally, have experience in the NDIS or disability sector (desirable, not essential).
The successful applicant must hold a current NDIS Worker Screening Check (completed required modules), a valid ACT Working with Vulnerable People Check, a Police Clearance, and a First Aid Certificate (desirable but not essential).
Additional Information
or contact Amie Gargan via LinkedIn www.linkedin.com/in/amiegargan for a confidential conversation about the role.
#AAA
You are welcome here.
Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.
We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.
We are happy to adjust our recruitment process to support accessibility needs.
Start of main content
Job title, keywords or company
Acton ACT
50 km
jobs in Acton ACT
75+ jobs - since yesterday
Library Reading Rooms
National Library of Australia
Canberra ACT
First Nations Learning Facilitator (NGA 4)
National Gallery of Australia
Canberra ACT
Back of House Team Member
Soul Origin Canberra
Canberra ACT
Store Team Member
Woolworths Supermarkets
Kambah ACT
View similar jobs with this employer
Luxury Brand Evaluator in Canberra, Australia
Often responds within 1 day
CXG
Canberra ACT
Junior Cafe All-Rounder
DOCKSIDE CAFE KINGSTON
Kingston ACT 2604
Free drinks
Free food
Employee discount
Customer Banking Specialist - Yass
Commonwealth Bank
Canberra ACT
Head of HSEQ
Benmax
Canberra ACT
Relocation assistance
Company car
Customer Experience Specialist, Canberra
Tesla
Canberra ACT 2601
ROOM ATTENDANT
Hyatt Hotel Canberra
Canberra ACT
Employee assistance program
Sales Consultant
Calvin Klein
Fyshwick ACT 2609
Referral program
Parental leave
Employee discount
Employee assistance program
IT Service Desk Officer
Australian National University
Canberra ACT 2601
SABA - Part-Time Assistant Store Manager - Canberra
APG & Co
Canberra ACT 2601
Referral program
Parental leave
Employee assistance program
Assistant Online Manager
Woolworths Supermarkets
Weston Creek ACT
Parental leave
Employee rewards program
SABA - Part-Time Assistant Store Manager - Canberra
Saba
Canberra ACT 2601
Referral program
Parental leave
Employee assistance program
Kitchen Attendant (casual)
ACCOR
Braddon ACT
On-site parking
Games Manager
Kingpin
Canberra ACT
View similar jobs with this employer
Coordinator, Library Acquisitions
Australian National University
Canberra ACT 2601
Salary packaging
Retail Team - Retail Sales Assistant
Retail Apparel Group
Greenway ACT 2900
View similar jobs with this employer
Visits Officer
Parliament of Australia
Canberra ACT
Food Runner
Hunter and Barrel
Canberra ACT 2601
Referral program
Professional development assistance
Employee mentoring program
Free food
Employee discount
Training program
Impact and Partnership Officer (Indigenous Identified)
Australian National University
Canberra ACT 2601
Client Experience Officer
Ability Action Australia
Bruce ACT 2617
Insurance services
Employee assistance program
Salary packaging
Real Estate Advisory Manager | Defence & Major Programs
Deloitte
Canberra ACT 2609
Kitchen Hand / Dishwasher
Hunter and Barrel
Canberra ACT 2601
Referral program
Employee mentoring program
Free food
Employee discount
People also searched:
Employers: Post a Job
Ability Action Australia
Contract
Leadership Opportunity: No
State: ACT
Job Status: Fixed Term
Company Description
Ability Action Australia are one of the largest providers to the NDIS, supporting over 10,000 participants every year with the care they need, when and where it is needed. #AAA have a multi-disciplinary team approach, building a quality support service around the needs and goals of our participants and their family.
Job Description
We’re thrilled to be opening our brand new clinic in Bruce, ACT, and are looking for a dedicated Client Experience Officer to join our team. In this key front-facing role, you’ll provide exceptional administration support to participants, allied health clinicians, and leaders across #AAA.
This is a full-time, fixed-term position (38 hours per week), with working hours from 8:00am to 5:00pm, Monday to Friday, until 18th December 2026. There is potential for extension beyond this date.
Responsibilities will include:
Client Experience – Create a welcoming environment by greeting and farewelling clients, answering calls, responding to emails, and processing referrals.
Participant Liaison – Coordinate NDIS plans, service agreements, and funding, while maintaining strong relationships with participants and their families.
Scheduling Support – Assist clinicians with managing their schedules in alignment with KPIs.
Compliance Management – Maintain accurate documentation and ensure confidential information is stored according to policies.
Clinic Maintenance – Perform daily housekeeping to uphold a clean, safe, and professional clinic environment.
What's in it for you?
As you support many, we support you. We offer:
Investing in you – Professional support + connecting you with leaders across the group to help maximise your potential.
Excellent remuneration – Industry leading salary + salary packaging + car allowance + laptop + smartphone + purchased leave.
Looking after you – Discounted private health insurance + free counselling through our EAP +Travel club deals + fitness passport… just to name a few.
Passionate and uplifting culture – You will be part of a purpose and values driven team focused on delivering outstanding service to NDIS participants.
Qualifications
To be successful in this role, you will:
Bring energy, enthusiasm, and initiative to every interaction.
Show empathy and passion for working with a vulnerable community.
Be customer-focused, with a strong commitment to delivering excellent service.
Build trusting relationships with both internal and external stakeholders.
Thrive under pressure, demonstrating strong time management skills and the ability to meet tight deadlines.
Bring previous experience in customer service or an administrative role.
Ideally, have experience in the NDIS or disability sector (desirable, not essential).
The successful applicant must hold a current NDIS Worker Screening Check (completed required modules), a valid ACT Working with Vulnerable People Check, a Police Clearance, and a First Aid Certificate (desirable but not essential).
Additional Information
or contact Amie Gargan via LinkedIn www.linkedin.com/in/amiegargan for a confidential conversation about the role.
#AAA
You are welcome here.
Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.
We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.
We are happy to adjust our recruitment process to support accessibility needs.
💡 Quick Summary
Seeking a career-building opportunity? The Client Experience Officer position is now open for candidates interested in the BPO Jobs sector. This role in Acton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
