Job Description
Job Title: Client Implementation - Analyst/Associate/AVP/VP
Location – Goregaon (E), Mumbai
Role Description:
The Client Implementation Specialist supports the overall coordination and will facilitate the developing of the implementation plan for top-tier clients, working under the guidance of the Principal/ Client Implementation Manager(s). They support the successful implementation and delivery of products and solutions for a dedicated portfolio of top-tier corporate clients and financial institutions (project initiation, documentation, configuration and setup, validation and testing, training and post-production monitoring). They offer feedback to and share best practice with team members as required so that their individual and collective performance meets the current and future needs of the Bank.
What we will offer you
As part of our flexible scheme, here are just some of the benefits that you'll enjoy
• Best in class leave policy
• Gender neutral parental leaves
• 100 reimbursement under child care assistance benefit (gender neutral)
• Flexible working arrangements
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above
Your Key Responsibilities
• Implementation of Cash Management, Trade products and solutions that include but not limited to Account Opening, Electronic Banking, Host to Host, ERP Integration, API's and global file format testing
• Responsible for end to end implementation of Cash & Trade products and solutions for clients
• Liaise and work with onshore implementation and service team on all documentation that covers new/sub-account opening, account closure, account mandate updates, account amendments, as well as setup on Corporate Bank Products.
• Coordinate E2E UAT testing and go live for electronic banking/Host to Host/Integration with clients and internal stakeholders
• Manage implementation, maintenance and all other Product related documentation requirements including signature verification, digitized document archival.
• Ensure timely and efficient delivery of required document package to onshore requestor with quality
• Work closely with implementation and product management on procedures/workflow concerning product documentation
• Coordinate with internal parties to ensure all related setups are in place.
• Distribute documents to other DB branches/department if needed Escalate Technical / Product issues with respective L2 support teams
• Maintain functional & technical understanding of numerous back-end systems with the ability to identify and solve issues through data comparison.
• Develop proactive correction plans to minimize downstream impact and manage client escalation and involve senior management, as necessary
• Support the product teams with testing of various applications during periodical releases and bug fixes.
• Tasks being performed by the team to be documented and up-to-dated using Internal Workflow Tools.
• Manage each case using internal case management tool
• Should be flexible with work timings in order to support other geographical locations in Asia Pacific.
Your Key Skills And Experience
The person required for the above position should have the following profile:
• 5-7 years of experience in Cash Management/Trade Finance Implementation
• Experience in IT systems administration/Networking will be an advantage
• Strong communication and inter-personal skills
• Analytical capabilities and logical thinking
• Strong team player: be part of a global/regional team, communicating, managing and cooperating closely on a local/regional/global level
• Education: University degree or equivalent professional experience
• Language skills: fluency in English
How we'll support you
• Training and development to help you excel in your career
• Coaching and support from experts in the team
• A culture of continuous learning to aid progression
About us and our teams
Please visit our company website for further information:
Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, ****** orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation
Location – Goregaon (E), Mumbai
Role Description:
The Client Implementation Specialist supports the overall coordination and will facilitate the developing of the implementation plan for top-tier clients, working under the guidance of the Principal/ Client Implementation Manager(s). They support the successful implementation and delivery of products and solutions for a dedicated portfolio of top-tier corporate clients and financial institutions (project initiation, documentation, configuration and setup, validation and testing, training and post-production monitoring). They offer feedback to and share best practice with team members as required so that their individual and collective performance meets the current and future needs of the Bank.
What we will offer you
As part of our flexible scheme, here are just some of the benefits that you'll enjoy
• Best in class leave policy
• Gender neutral parental leaves
• 100 reimbursement under child care assistance benefit (gender neutral)
• Flexible working arrangements
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above
Your Key Responsibilities
• Implementation of Cash Management, Trade products and solutions that include but not limited to Account Opening, Electronic Banking, Host to Host, ERP Integration, API's and global file format testing
• Responsible for end to end implementation of Cash & Trade products and solutions for clients
• Liaise and work with onshore implementation and service team on all documentation that covers new/sub-account opening, account closure, account mandate updates, account amendments, as well as setup on Corporate Bank Products.
• Coordinate E2E UAT testing and go live for electronic banking/Host to Host/Integration with clients and internal stakeholders
• Manage implementation, maintenance and all other Product related documentation requirements including signature verification, digitized document archival.
• Ensure timely and efficient delivery of required document package to onshore requestor with quality
• Work closely with implementation and product management on procedures/workflow concerning product documentation
• Coordinate with internal parties to ensure all related setups are in place.
• Distribute documents to other DB branches/department if needed Escalate Technical / Product issues with respective L2 support teams
• Maintain functional & technical understanding of numerous back-end systems with the ability to identify and solve issues through data comparison.
• Develop proactive correction plans to minimize downstream impact and manage client escalation and involve senior management, as necessary
• Support the product teams with testing of various applications during periodical releases and bug fixes.
• Tasks being performed by the team to be documented and up-to-dated using Internal Workflow Tools.
• Manage each case using internal case management tool
• Should be flexible with work timings in order to support other geographical locations in Asia Pacific.
Your Key Skills And Experience
The person required for the above position should have the following profile:
• 5-7 years of experience in Cash Management/Trade Finance Implementation
• Experience in IT systems administration/Networking will be an advantage
• Strong communication and inter-personal skills
• Analytical capabilities and logical thinking
• Strong team player: be part of a global/regional team, communicating, managing and cooperating closely on a local/regional/global level
• Education: University degree or equivalent professional experience
• Language skills: fluency in English
How we'll support you
• Training and development to help you excel in your career
• Coaching and support from experts in the team
• A culture of continuous learning to aid progression
About us and our teams
Please visit our company website for further information:
Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, ****** orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation
💡 Quick Summary
Seeking a career-building opportunity? The Client Implementation position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.