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Acton ACT
50 km
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Head of Security, Public Sector ANZ, Worldwide Public Sector
Amazon Web Services Australia Pty Ltd
Canberra ACT
Kitchen Hand/Cleaner
L'épi Artisan Bakery
Hume ACT
Employee discount
Visited 5 days ago
Urgently Needed of Personal Housekeepers / Cleaners – Ainslie Lynch NSW
Get You
Ainslie ACT 2602
Visited 5 days ago
Aged Cared / Disability Support worker
Care Tribe Services Pty Ltd
Canberra ACT
Visited 5 days ago
Home Care Worker (2) - ACT - Canberra South - PPT
Often responds within 1 day
Silverchain
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Canberra ACT
Visited 5 days ago
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Community Home Australia
Canberra ACT
Professional development assistance
Employee mentoring program
Visited 5 days ago
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Canberra ACT 2600
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Retail Team Member - Weston Creek
Often responds within 1 day
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Weston ACT 2611
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Often responds within 1 day
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Marketing Specialist | Autosports Group
Autosports Group Limited
Fyshwick ACT 2609
Parental leave
Insurance services
Employee assistance program
Visited 8 days ago
Stargazing Tour Guide
Red lantern group pty ltd
Canberra ACT
Employee discount
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Centre Manager
Aspire OSHC
Queanbeyan East NSW 2620
Visited 5 days ago
Residential Manager - Campbell
Southern Cross Care (NSW & ACT)
Campbell ACT 2612
Referral program
Insurance services
Employee assistance program
Salary packaging
Product Support Manager - Industrial Printing
Konica Minolta Business Solutions Australia
Barton ACT
Parental leave
CLIENT LIAISON / ROSTERING OFFICER - DISABILITY & AGED CARE
admin@caringapproach.com.au
Canberra ACT
Training program
Veterinary Associate - Greencross Tuggeranong
Often responds within 2 days
Greencross Vets
Calwell ACT 2905
Annual leave
Visited 5 days ago
Security Specialist - ICT & Facilities Controls
Often responds within 1 day
Centorrino Technologies
Fyshwick ACT
Visited 4 days ago
Used Vehicle Sales Manager - Audi Centre Canberra (Full-Time)
Jowett Motor Group
Phillip ACT 2606
Parental leave
Employee assistance program
Company car
Female support worker
Vital Caring
Franklin ACT
Travel reimbursement
Store Manager DFO Canberra
Nine West
Canberra ACT 2601
Visited 5 days ago
Fleet Manager
Poo Carters – Septic Pump Outs & Liquid Waste...
Majura ACT
Network Manager
NTT
Canberra ACT
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Amentum
Canberra ACT
Area Manager
SIXT Australia
Canberra ACT
Referral program
Employee discount
Gym membership
Insurance services
Company car
People also searched:
Employers: Post a Job
Caring Approach is a dynamic, vibrant, supportive and caring organisation. We provide tailored in-home support and community-based care for the elderly, people with both physical and intellectual disabilities, and those recently discharged from hospital.
We are seeking a caring and professional individual to become part of the Caring Approach team to coordinate services for people living at home. Caring Approach currently has an opportunity for a dynamic individual to join the team as Client Liaison / Rostering Officer in our office based in Macquarie, A.C.T.
This is a fixed-term 9-month contract to cover maternity leave. There may be potential for extension or a permanent role; however, this is not guaranteed and will depend on organizational needs.
We have a great office culture and, due to expansion, are looking for a dynamic individual with previous experience, strong administration skills, and the ability to engage with a variety of personality types to join a fun office environment in a rewarding role.
General duties include:
Rostering, coordinating and assisting in the service management of NDIS Participants and aged care consumers who have engaged Caring Approach
Meeting and engaging with new clients to explain what NDIS and Aged Care services Caring Approach can provide
Developing new service agreements and gathering required intake information and documents to ensure safe and person-centred service delivery
Liaising with clients and staff to coordinate services in line with individual needs, funding, and Caring Approach guidelines
Developing care plans and service duties
Maintaining client files
Resolving roster issues and reporting incidents through Caring Approach’s after-hours service and incident reporting process
Availability to be on call after hours when required
To be successful in this role you will need:
An understanding of coordinating and delivering care in a person-centred way
Experience in rostering and scheduling of services
Flexibility in your approach and willingness to assist team members across program areas
A thorough understanding of NDIS and the Aged Care system
Understanding of the SCHADS Award and rostering principles
Experience coordinating services for multiple clients in a community setting
Strong administrative and time management skills
Familiarity with Microsoft applications and the CareMaster rostering platform or willingness to learn
Strong problem-solving and prioritisation skills
Ability to engage with diverse clients, including those with complex and mental health needs
Ability to identify staff training needs
Ability to read, interpret and develop service information
Understanding of NDIS Quality & Safeguards Commission and Aged Care Quality & Safety Commission frameworks
Ability to manage and escalate complaints and feedback
Appropriate visa to work in Australia
Current Police Check (within 12 months) or willingness to obtain
Working With Children Check (WWCC)
NDIS Worker Check (NDISWC)
Minimum 12 months’ experience in a similar role
Current First Aid/CPR certificate
Driver’s licence (travel required)
Completion of NDIS Worker Module (or willingness to complete)
Completion of COVID-19 e-learning modules
Understanding of after-hours support requirements
Up-to-date with Caring Approach vaccination requirements
Desirable:
Experience supporting individuals to increase independence in a community setting
Background in nursing or related discipline
Ability to speak a second language
Ability to guide frontline staff in implementing care plans and support strategies
What we can offer you:
Extremely supportive management team
A fun office environment
Rewarding role and competitive rates of pay
Thorough induction and training program
Fixed-term 9-month maternity leave contract (no guarantee of extension or permanency)
Pay: $80,000.00 – $90,000.00 per year
Work Location: In person
Start of main content
Job title, keywords or company
Acton ACT
50 km
Jobs you haven't seen
filter
Pay
filter
Remote
filter
Job Type
filter
Education level
filter
jobs in Acton ACT
0 jobs
Head of Security, Public Sector ANZ, Worldwide Public Sector
Amazon Web Services Australia Pty Ltd
Canberra ACT
Kitchen Hand/Cleaner
L'épi Artisan Bakery
Hume ACT
Employee discount
Visited 5 days ago
Urgently Needed of Personal Housekeepers / Cleaners – Ainslie Lynch NSW
Get You
Ainslie ACT 2602
Visited 5 days ago
Aged Cared / Disability Support worker
Care Tribe Services Pty Ltd
Canberra ACT
Visited 5 days ago
Home Care Worker (2) - ACT - Canberra South - PPT
Often responds within 1 day
Silverchain
Canberra ACT
Salary packaging
Visited 5 days ago
Kitchen Hand
Mr. Papa
Canberra ACT
Visited 5 days ago
Cleaner
Community Home Australia
Canberra ACT
Professional development assistance
Employee mentoring program
Visited 5 days ago
Casual Laborer/Handyman
Yarralumla Play Station
Canberra ACT 2600
Visited 5 days ago
Retail Team Member - Weston Creek
Often responds within 1 day
Ampol Retail Store
Weston ACT 2611
Visited 5 days ago
Dental Assistant - Temp - Camberra
Often responds within 1 day
Dental Nurses Brisbane P/L
Canberra ACT
Visited 4 days ago
Marketing Specialist | Autosports Group
Autosports Group Limited
Fyshwick ACT 2609
Parental leave
Insurance services
Employee assistance program
Visited 8 days ago
Stargazing Tour Guide
Red lantern group pty ltd
Canberra ACT
Employee discount
Visited 8 days ago
Centre Manager
Aspire OSHC
Queanbeyan East NSW 2620
Visited 5 days ago
Residential Manager - Campbell
Southern Cross Care (NSW & ACT)
Campbell ACT 2612
Referral program
Insurance services
Employee assistance program
Salary packaging
Product Support Manager - Industrial Printing
Konica Minolta Business Solutions Australia
Barton ACT
Parental leave
CLIENT LIAISON / ROSTERING OFFICER - DISABILITY & AGED CARE
admin@caringapproach.com.au
Canberra ACT
Training program
Veterinary Associate - Greencross Tuggeranong
Often responds within 2 days
Greencross Vets
Calwell ACT 2905
Annual leave
Visited 5 days ago
Security Specialist - ICT & Facilities Controls
Often responds within 1 day
Centorrino Technologies
Fyshwick ACT
Visited 4 days ago
Used Vehicle Sales Manager - Audi Centre Canberra (Full-Time)
Jowett Motor Group
Phillip ACT 2606
Parental leave
Employee assistance program
Company car
Female support worker
Vital Caring
Franklin ACT
Travel reimbursement
Store Manager DFO Canberra
Nine West
Canberra ACT 2601
Visited 5 days ago
Fleet Manager
Poo Carters – Septic Pump Outs & Liquid Waste...
Majura ACT
Network Manager
NTT
Canberra ACT
Capture Manager
Amentum
Canberra ACT
Area Manager
SIXT Australia
Canberra ACT
Referral program
Employee discount
Gym membership
Insurance services
Company car
People also searched:
Employers: Post a Job
Caring Approach is a dynamic, vibrant, supportive and caring organisation. We provide tailored in-home support and community-based care for the elderly, people with both physical and intellectual disabilities, and those recently discharged from hospital.
We are seeking a caring and professional individual to become part of the Caring Approach team to coordinate services for people living at home. Caring Approach currently has an opportunity for a dynamic individual to join the team as Client Liaison / Rostering Officer in our office based in Macquarie, A.C.T.
This is a fixed-term 9-month contract to cover maternity leave. There may be potential for extension or a permanent role; however, this is not guaranteed and will depend on organizational needs.
We have a great office culture and, due to expansion, are looking for a dynamic individual with previous experience, strong administration skills, and the ability to engage with a variety of personality types to join a fun office environment in a rewarding role.
General duties include:
Rostering, coordinating and assisting in the service management of NDIS Participants and aged care consumers who have engaged Caring Approach
Meeting and engaging with new clients to explain what NDIS and Aged Care services Caring Approach can provide
Developing new service agreements and gathering required intake information and documents to ensure safe and person-centred service delivery
Liaising with clients and staff to coordinate services in line with individual needs, funding, and Caring Approach guidelines
Developing care plans and service duties
Maintaining client files
Resolving roster issues and reporting incidents through Caring Approach’s after-hours service and incident reporting process
Availability to be on call after hours when required
To be successful in this role you will need:
An understanding of coordinating and delivering care in a person-centred way
Experience in rostering and scheduling of services
Flexibility in your approach and willingness to assist team members across program areas
A thorough understanding of NDIS and the Aged Care system
Understanding of the SCHADS Award and rostering principles
Experience coordinating services for multiple clients in a community setting
Strong administrative and time management skills
Familiarity with Microsoft applications and the CareMaster rostering platform or willingness to learn
Strong problem-solving and prioritisation skills
Ability to engage with diverse clients, including those with complex and mental health needs
Ability to identify staff training needs
Ability to read, interpret and develop service information
Understanding of NDIS Quality & Safeguards Commission and Aged Care Quality & Safety Commission frameworks
Ability to manage and escalate complaints and feedback
Appropriate visa to work in Australia
Current Police Check (within 12 months) or willingness to obtain
Working With Children Check (WWCC)
NDIS Worker Check (NDISWC)
Minimum 12 months’ experience in a similar role
Current First Aid/CPR certificate
Driver’s licence (travel required)
Completion of NDIS Worker Module (or willingness to complete)
Completion of COVID-19 e-learning modules
Understanding of after-hours support requirements
Up-to-date with Caring Approach vaccination requirements
Desirable:
Experience supporting individuals to increase independence in a community setting
Background in nursing or related discipline
Ability to speak a second language
Ability to guide frontline staff in implementing care plans and support strategies
What we can offer you:
Extremely supportive management team
A fun office environment
Rewarding role and competitive rates of pay
Thorough induction and training program
Fixed-term 9-month maternity leave contract (no guarantee of extension or permanency)
Pay: $80,000.00 – $90,000.00 per year
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The CLIENT LIAISON / ROSTERING OFFICER - DISABILITY & AGED CARE position is now open for candidates interested in the BPO Jobs sector. This role in Acton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.