Job Description
The Client Manager is the pivotal relationship in the Client Management team responsible for delivering exceptional client account management. The Client Manager is responsible for proactively managing the client account on all day to day maintenance activities to ensure the highest level of client service and relationship health. The Client Manager will support the Global Account Managers (GAMs)/Regional Account Managers (RAMs)/Field Account Managers (FAMs) on an aligned client portfolio to ensure strong client delivery execution.
Processes
• Ensure adherence to all internal/regulatory policies & regulations eg. Policies and procedures in RiskPod (FATCA, Credit, BCA overdue, etc.)
• Identify and escalate any operational risks relating to the client portfolio account management and escalate to the CM Team Lead
• Co-ordinate with internal stakeholders/functional partners to rectify any issues which can be resolved locally and issue Standard Instruction Forms (SIFs) wherever required within authority
Processes
• Ensure adherence to all internal/regulatory policies & regulations eg. Policies and procedures in RiskPod (FATCA, Credit, BCA overdue, etc.)
• Identify and escalate any operational risks relating to the client portfolio account management and escalate to the CM Team Lead
• Co-ordinate with internal stakeholders/functional partners to rectify any issues which can be resolved locally and issue Standard Instruction Forms (SIFs) wherever required within authority
💡 Quick Summary
Seeking a career-building opportunity? The Client Manager position is now open for candidates interested in the Bank Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
