Job Description
Role Overview
The Client Manager will be responsible for managing relationships with international clients, coordinating internal teams, ensuring project execution and maintaining smooth communication across all parties. You will work closely with Success Managers, RMMs and internal marketing teams to deliver high-quality service to clients, including nonprofits, government bodies, and philanthropic organisations.
Key Responsibilities
Client Communication & Relationship Management
Act as the primary point of contact for assigned clients
Conduct scheduled check-ins, updates and planning meetings
Understand client objectives, especially in sectors like local government, nonprofits and philanthropy
Maintain clear, proactive and timely communication
Project Coordination
Coordinate across SEO, content, PR, LinkedIn, design and ads teams
Track timelines, deliverables and weekly progress
Maintain SOPs and project tracking documents
Ensure smooth onboarding and project flow
LinkedIn & Sales Navigator Support
Manage LinkedIn posting schedules and content coordination
Use LinkedIn Sales Navigator to build prospect lists
Segment decision-makers in government, nonprofits and philanthropic institutions
Support lead research and outreach preparation
Operational Management
Oversee internal workflows and follow-ups
Ensure no task or deadline is missed
Escalate delays or blockers immediately
Support Success Manager and RMM for daily operational continuity
Quality Assurance
Review deliverables before sending to clients
Check content, messaging and alignment with client expectations
Maintain consistency, clarity and quality in all output
Required Skills & Qualifications
2–5 years of client management or account servicing experience
Strong English communication skills (spoken and written)
Experience working with nonprofits, government agencies or philanthropic organisations
Hands-on experience with LinkedIn Sales Navigator
Strong organisational and multitasking abilities
Basic understanding of SEO, LinkedIn marketing and email automation
Ability to manage multiple projects simultaneously
Proficiency in Google Workspace, dashboards and documentation tools
Preferred Qualifications
Background in climate, sustainability or policy-driven projects (added advantage)
Prior experience with US-based or international clients
Familiarity with CRM systems and analytics tools
What We Offer
Opportunity to work with global clients
Fast-paced learning and rapid growth environment
Collaborative, supportive work culture
Performance-based career progression
Competitive compensation package
How to Apply
Interested candidates can apply by sharing the following details:
Name:
Current Company:
Current Designation:
Total Experience:
Notice Period:
Experience with LinkedIn Sales Navigator (Y/N):
Current CTC:
Exp. CTC:
Please send your resume and details to:
Email: arshan.d@brainito.com / WhatsApp: +91 7383XXXXXX
Job Types: Full-time, Permanent
Pay: ₹45,000.00 - ₹50,000.00 per month
The Client Manager will be responsible for managing relationships with international clients, coordinating internal teams, ensuring project execution and maintaining smooth communication across all parties. You will work closely with Success Managers, RMMs and internal marketing teams to deliver high-quality service to clients, including nonprofits, government bodies, and philanthropic organisations.
Key Responsibilities
Client Communication & Relationship Management
Act as the primary point of contact for assigned clients
Conduct scheduled check-ins, updates and planning meetings
Understand client objectives, especially in sectors like local government, nonprofits and philanthropy
Maintain clear, proactive and timely communication
Project Coordination
Coordinate across SEO, content, PR, LinkedIn, design and ads teams
Track timelines, deliverables and weekly progress
Maintain SOPs and project tracking documents
Ensure smooth onboarding and project flow
LinkedIn & Sales Navigator Support
Manage LinkedIn posting schedules and content coordination
Use LinkedIn Sales Navigator to build prospect lists
Segment decision-makers in government, nonprofits and philanthropic institutions
Support lead research and outreach preparation
Operational Management
Oversee internal workflows and follow-ups
Ensure no task or deadline is missed
Escalate delays or blockers immediately
Support Success Manager and RMM for daily operational continuity
Quality Assurance
Review deliverables before sending to clients
Check content, messaging and alignment with client expectations
Maintain consistency, clarity and quality in all output
Required Skills & Qualifications
2–5 years of client management or account servicing experience
Strong English communication skills (spoken and written)
Experience working with nonprofits, government agencies or philanthropic organisations
Hands-on experience with LinkedIn Sales Navigator
Strong organisational and multitasking abilities
Basic understanding of SEO, LinkedIn marketing and email automation
Ability to manage multiple projects simultaneously
Proficiency in Google Workspace, dashboards and documentation tools
Preferred Qualifications
Background in climate, sustainability or policy-driven projects (added advantage)
Prior experience with US-based or international clients
Familiarity with CRM systems and analytics tools
What We Offer
Opportunity to work with global clients
Fast-paced learning and rapid growth environment
Collaborative, supportive work culture
Performance-based career progression
Competitive compensation package
How to Apply
Interested candidates can apply by sharing the following details:
Name:
Current Company:
Current Designation:
Total Experience:
Notice Period:
Experience with LinkedIn Sales Navigator (Y/N):
Current CTC:
Exp. CTC:
Please send your resume and details to:
Email: arshan.d@brainito.com / WhatsApp: +91 7383XXXXXX
Job Types: Full-time, Permanent
Pay: ₹45,000.00 - ₹50,000.00 per month
💡 Quick Summary
Seeking a career-building opportunity? The Client Manager (Prior Gov/ NGO Experience) position is now open for candidates interested in the BPO Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.