Job Description
Job Description:
Carat is the world’s first media agency and privileged to work with some of the most storied and innovative brands in the world. With over 12,000 experts in over 100 countries Carat delivers an unparalleled capability to unlock real human understanding and connect people and brands through powerful and engaging media experiences
Step into one of the most high‑profile client patches in Australia: the Woolworths Group. This is a rare chance to work on a truly career‑defining client within a powerhouse team that moves fast, thinks big, and collaborates across the full dentsu network.
As a Client Manager, you’ll lead day‑to‑day client relationships, drive integrated media planning across all channels, and help shape innovative solutions that influence how millions of Australians shop every day. You’ll also mentor junior team members and play a key role in delivering work that’s smart, strategic and commercially impactful.
Act as the primary point of contact for clients and manage expectations effectively
Own creation and output of media plans, including detailed channel selection & implementation recommendations
Partner with media owners and other agency partners to maintain a high level of service across the account
Work closely with the buying teams to communicate media delivery performance & results to the client
Lead briefing and negotiation processes with media owners
Manage daily WIP meetings, contract reports and client administration
What you'll bring:
Proven ability to own end-to-end media planning, shaping implementation & channel recommendations.
Strong attention to detail & excellent communication skills
A solid understanding of the Australian Media landscape
Confidence managing timelines, budgets & internal teams
Curiosity, drive and a collaborative mindset.
What's in it for you?
Real flexibility to work when and where you feel most productive with our ‘Be the Best You’ policy which includes a $250 contribution to your home office set up
The opportunity to give back with dedicated volunteer leave and our whole-company event, One Day for Change
5 weeks annual leave after 2 years of service and 3 whole company Wellness days off per year for you to switch off and take your day, your way
Career Development and Learning & Development opportunities, including access to our global online dentsu University
Become a champion for meaningful progress:
Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures.
If you want to belong to a one global network where opportunities are limitless – we look forward to welcoming you.
#LI-Hybrid
#CaratAUS
#LI-SJ1
Location:
Sydney
Brand:
Carat
Time Type:
Full time
Contract Type:
Permanent
Carat is the world’s first media agency and privileged to work with some of the most storied and innovative brands in the world. With over 12,000 experts in over 100 countries Carat delivers an unparalleled capability to unlock real human understanding and connect people and brands through powerful and engaging media experiences
Step into one of the most high‑profile client patches in Australia: the Woolworths Group. This is a rare chance to work on a truly career‑defining client within a powerhouse team that moves fast, thinks big, and collaborates across the full dentsu network.
As a Client Manager, you’ll lead day‑to‑day client relationships, drive integrated media planning across all channels, and help shape innovative solutions that influence how millions of Australians shop every day. You’ll also mentor junior team members and play a key role in delivering work that’s smart, strategic and commercially impactful.
Act as the primary point of contact for clients and manage expectations effectively
Own creation and output of media plans, including detailed channel selection & implementation recommendations
Partner with media owners and other agency partners to maintain a high level of service across the account
Work closely with the buying teams to communicate media delivery performance & results to the client
Lead briefing and negotiation processes with media owners
Manage daily WIP meetings, contract reports and client administration
What you'll bring:
Proven ability to own end-to-end media planning, shaping implementation & channel recommendations.
Strong attention to detail & excellent communication skills
A solid understanding of the Australian Media landscape
Confidence managing timelines, budgets & internal teams
Curiosity, drive and a collaborative mindset.
What's in it for you?
Real flexibility to work when and where you feel most productive with our ‘Be the Best You’ policy which includes a $250 contribution to your home office set up
The opportunity to give back with dedicated volunteer leave and our whole-company event, One Day for Change
5 weeks annual leave after 2 years of service and 3 whole company Wellness days off per year for you to switch off and take your day, your way
Career Development and Learning & Development opportunities, including access to our global online dentsu University
Become a champion for meaningful progress:
Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures.
If you want to belong to a one global network where opportunities are limitless – we look forward to welcoming you.
#LI-Hybrid
#CaratAUS
#LI-SJ1
Location:
Sydney
Brand:
Carat
Time Type:
Full time
Contract Type:
Permanent
💡 Quick Summary
Seeking a career-building opportunity? The Client Manager position is now open for candidates interested in the Back Office Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
