Client Partner - Big 4 Bank
Full Job Description:
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
We acknowledge the Traditional Custodians of the land in Australia and the Tangata Whenua of Aotearoa in New Zealand. We are committed to valuing and supporting Aboriginal, Torres Strait Islander, and Māori peoples, cultures, and careers.
Your role:
Our Big 4 banking client is one of Capgemini's largest in APAC. Over several years, the account leadership team has driven various initiatives to further build & reposition the Capgemini brand and drive ‘profitable portfolio shift’ by winning deals in the technology as well as business areas. Our ambition is to be the Business and Technology Transformation Partner. The Client Partner will focus on growing Capgemini's footprint in both Retail and Commercial banking divisions by driving and shaping opportunities in focus areas whilst continuing to drive the profitable portfolio shift. Melbourne based. Minimal international travel unless accompanying the client stakeholders to international Capgemini offices.
Well-structured & supportive team environment, working with senior Capgemini stakeholders from the Financial Services Strategic Business Unit, APAC and wider Australian business
Overall responsibility for the development, maintenance and growth of new area by establishing relationships with bank stakeholders / buyers
Proactive sales activities to meet all targets/objectives
Responsible for determining and driving the strategy for allocated focus areas
Build deep account intelligence, and help identify further sales opportunities
Build proposals, POVs, and pricing for both proactive bids and RFI/RFPs (with bid team and Global Business Line support)
Take a leading role in account-based marketing initiatives and events coordination in your area
Work with Global Business Lines (GBLs), operations teams, and other teams to secure deals
P&L ownership for the allocated division/ business area or portfolio
Your profile:
Experienced Account Manager
Sales experience in professional / IT Services Consulting or similar client facing roles
Banking and Financial Services domain experience
Retail/ Commercial Banking experience ideally
Great track record in achieving and exceeding targets / goals / metrics
Strong relationship building and influencing skills
Commitment and passion for customer satisfaction
Ability to work effectively as an individual as well as part of an integrated team
Well-developed communication skills including ability to present confidently to an audience from all levels within an organisation
Curious, 'make-it-happen’ attitude, quick learner
Creative - good with slideware, proposal development, and story-telling capability
General understanding of complex, global, onshore / offshore delivery models and agile / waterfall methodologies
What you’ll love about working here:
We recognise the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance.
At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.
Equip yourself with valuable certifications in the latest technologies such as AWS and Microsoft Azure.
We foster a safe and inclusive environment where everyone can be their authentic selves, supported by staff-led community groups.
We strive to ensure you feel respected, informed and valued through our recruitment process. If your experience falls short of this, we welcome your suggestions for improvement via our Contact Us page on our website.
If you are living with a disability, we can provide support with access requirements or by making an adjustment to our hiring process.
About Capgemini:
Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of 22.5 billion Euro.
Information Security:
Capgemini Australia and New Zealand have process orientated Management Systems compliant to the requirements of ISO+001, ISO27001 and ISO14001. We are committed to delivering secure solutions and services through state-of-the-art processes and continual improvement frameworks in line with industry best practices as well as contractual, statutory, and regulatory requirements.
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