Client Relations Representative | Remote Work

Job Description: 1mg is seeking a Client Relations Representative to join our team remotely in Mumbai, Maharashtra, IN. As a Client Relations Representative, you will be responsible for building and maintaining relationships with our clients to ensure their satisfaction and promote the company's products and services. This is a full-time position at the Associate Level, requiring a minimum of 3 years of experience in a similar role. Responsibilities: - Act as the main point of contact for clients, addressing their inquiries, concerns, and feedback in a timely and professional manner - Develop and maintain strong relationships with clients to understand their needs and provide solutions - Collaborate with internal teams to ensure client satisfaction and resolve any issues that may arise - Monitor client accounts and track key metrics to identify opportunities for growth and improvement - Create and deliver reports and presentations to clients to keep them informed about their account status and performance - Stay informed about industry trends and competitor activities to provide strategic insights and recommendations to clients - Participate in client meetings and presentations to showcase new products and services and gather feedback Requirements: - Independent and resourceful personality traits - Strong decision-making and project management skills - Excellent communication and interpersonal abilities - Proven experience in client relations or account management - Bachelor's degree in Business Administration, Marketing, or a related field - Experience in the healthcare or pharmaceutical industry is a plus - Proficiency in Microsoft Office Suite and CRM software - Ability to work independently and remotely with minimal supervision Benefits: - Parental leave - Remote work flexibility - Life insurance coverage - Competitive salary and bonus opportunities - Professional development and growth opportunities Working Environment: At 1mg, we embrace a culture that challenges norms and encourages bold thinking. We believe in fostering a diverse and inclusive work environment where every team member is valued and respected for their unique contributions. Deadline to Apply: June 11, 2026 Equal Opportunity Statement: 1mg is an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace. We do not discriminate based on race, color, religion, sex, ****** orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment. How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job. Original job Client Relations Representative - Remote Work posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.