Job Description
As a Client Service Analyst, you'll be responsible for the operational management and control of the daily workflow within Custody Client Operations Team.
Core Requirements:
Financial Services background within Custody or Investment Bank environment with experience in Trade Management / Cash Management or Asset Services domain.
Strong interpersonal skills and communication skills both verbal and written
Demonstrates strong analytical thinking
Demonstrated experience of multi-tasking and effective time management with attention to detail in a fast- paced environment
Must have good knowledge of Microsoft Office skills: Excel, Word and PowerPoint, Tableau (added advantage)
Strong time management skills required to meet the internal and external deadlines/cutoffs
Shift - EMEA/ Late EMEA.
Key Responsibilities
Has to be extremely client-focused and result-oriented in approach. We are looking for a Client Services Analyst who can help maintain existing business with current and act as liaison between the client & the Bank to remediate issues.
Exhibits boundary-less behavior, proactive and ability to work with Global teams in a matrix organization environment
Ability to see the big picture and escalate quickly during critical situations
Should possess experience of working on voluntary\\mandatory Corporate Actions or Income related processes OR
Trade management/ Cash management
On a daily basis ensure timely and accurate responses executed on Custody Enquiries received and logged, in line with documented procedures and controls
Ensure all open enquiries are managed, and ownership maintained, so that cases are updated and closed in a timely manner according to case management best practices and case status policy
Work alongside a team of 10-15 professionals with managing day-to-day efforts
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, ****** orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Hiring Insights
Core Requirements:
Financial Services background within Custody or Investment Bank environment with experience in Trade Management / Cash Management or Asset Services domain.
Strong interpersonal skills and communication skills both verbal and written
Demonstrates strong analytical thinking
Demonstrated experience of multi-tasking and effective time management with attention to detail in a fast- paced environment
Must have good knowledge of Microsoft Office skills: Excel, Word and PowerPoint, Tableau (added advantage)
Strong time management skills required to meet the internal and external deadlines/cutoffs
Shift - EMEA/ Late EMEA.
Key Responsibilities
Has to be extremely client-focused and result-oriented in approach. We are looking for a Client Services Analyst who can help maintain existing business with current and act as liaison between the client & the Bank to remediate issues.
Exhibits boundary-less behavior, proactive and ability to work with Global teams in a matrix organization environment
Ability to see the big picture and escalate quickly during critical situations
Should possess experience of working on voluntary\\mandatory Corporate Actions or Income related processes OR
Trade management/ Cash management
On a daily basis ensure timely and accurate responses executed on Custody Enquiries received and logged, in line with documented procedures and controls
Ensure all open enquiries are managed, and ownership maintained, so that cases are updated and closed in a timely manner according to case management best practices and case status policy
Work alongside a team of 10-15 professionals with managing day-to-day efforts
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, ****** orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Hiring Insights
💡 Quick Summary
Seeking a career-building opportunity? The Client Service Analyst | Team Leader position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
