Job Description
Job Responsibilities:
Manage the workflow through the life cycle of Trades, Cash, Corporate Action and Income products
Operationally manage and control the daily workflow within the Asset Services team
Maximize team capacity through effective resource planning and ensure team structure is robust through effective training and succession planning
Ensure all daily controls and processing are completed and signed off, including client service inquiry resolution, cash and stock break, event management, as well as all key metrics are produced as required
Manage client requests on custody products and services
Provide effective communications to the department, ensuring staff are aware of strategic and regulatory changes in the organization
Conduct ongoing review of content and presentation of Standard Operating Procedures, in line with introduction of new policies and ongoing risk management activities
Contribute to the strategic development of asset servicing products
Required Qualifications, Skills and Capabilities :
Operational subject matter expertise in Reconciliation, Settlements, Trade Support, Asset Servicing, Risk and Control, and Custody
Strong ability to learn ongoing stream of new markets, products, and processes
Strong risk and control awareness, including ability to effectively prioritize workloads and work to critical deadlines
Confident communication skills in all mediums to both internal and external clients
Strategic thinking; Able to review and implement process improvements
Bachelor's degree or equivalent, preferred
Proficient in Microsoft Office products including Word, Excel, Access, and Outlook
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, ****** orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Manage the workflow through the life cycle of Trades, Cash, Corporate Action and Income products
Operationally manage and control the daily workflow within the Asset Services team
Maximize team capacity through effective resource planning and ensure team structure is robust through effective training and succession planning
Ensure all daily controls and processing are completed and signed off, including client service inquiry resolution, cash and stock break, event management, as well as all key metrics are produced as required
Manage client requests on custody products and services
Provide effective communications to the department, ensuring staff are aware of strategic and regulatory changes in the organization
Conduct ongoing review of content and presentation of Standard Operating Procedures, in line with introduction of new policies and ongoing risk management activities
Contribute to the strategic development of asset servicing products
Required Qualifications, Skills and Capabilities :
Operational subject matter expertise in Reconciliation, Settlements, Trade Support, Asset Servicing, Risk and Control, and Custody
Strong ability to learn ongoing stream of new markets, products, and processes
Strong risk and control awareness, including ability to effectively prioritize workloads and work to critical deadlines
Confident communication skills in all mediums to both internal and external clients
Strategic thinking; Able to review and implement process improvements
Bachelor's degree or equivalent, preferred
Proficient in Microsoft Office products including Word, Excel, Access, and Outlook
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, ****** orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
💡 Quick Summary
Seeking a career-building opportunity? The Client Service Associate II position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.