Job Description
Business Enabling Services Group / Ministerial and Parliamentary Services (BES) Division / PBR Framework (BES/MaPS) Branch
APS 5 ($92,127 - $103,372) | Ongoing & Non-ongoing | Full-time & Part-time
Canberra, ACT,Perth, WA,Melbourne, VIC,Sydney, NSW,Brisbane, QLD,Adelaide, SA,Hobart, TAS,Darwin, NT
.ABOUT THE BRANCH
The Parliamentary Business Resources (PBR) Framework Branch in Ministerial and Parliamentary Services Division (MaPS), within Finance, provides advice and support services on a range of matters pertaining to Parliamentarians’ work expenses in accordance with federal legislation.
The PBR Branch consists of four teams:
Capital Works and Security
PBR Policy and Assurance
Property and State Office Support
PBR Governance
ABOUT THE OPPORTUNITY
As a Client Service Officer in the Property and State Office Support Team your duties may include but not limited to:
Communicating with current and former Parliamentarians and Members of Parliament (Staff) Act 1984 (Commonwealth) employees on a range of services within the PBR Framework.
Researching, interpreting and providing accurate, timely advice in accordance with federal legislation and existing frameworks.
Using a range of systems to process payments of accounts pertaining to Parliamentarians’ work expenses and allowances.
Provide property and office facilities management services and assist with the effective operation of Commonwealth Parliament Offices (CPOs).
Work collaboratively with colleagues, internal and external stakeholder to deliver a seamless client experience.
DETAILED VACANCY INFORMATION
For detailed information about this role including the job specific capabilities, please refer to the downloadable vacancy pack, which can be accessed by clicking the hyperlink at the bottom of this page.
ELIGIBILITY ADVICE & CANDIDATE NOTES
Under section 22(8) of the Public Service Act 1999, employees must be Australian citizens to be employed in the Australian Public Service (APS) unless the Agency Head has agreed otherwise, in writing.
Successful applicants will be required to undergo the process to obtain and maintain, or continue to hold the required security clearance level for the role as indicated in the downloadable job pack. All Finance staff are required to have a minimum baseline security clearance prior to commencement.
This role is being advertised as both ongoing and non-ongoing. Roles may be offered as either ongoing or non-ongoing subject to operational requirements. Where a non-ongoing position is offered, the role will be filled for a specified term of up to 12 months. Specified term vacancies may be extended up to a maximum period of 18 months.
We encourage and welcome applications from Aboriginal and Torres Strait Islander peoples, people with Disability, LGBTQI+ people, people from culturally and linguistically diverse backgrounds and mature aged people
CONTACT INFORMATION
For specific questions relating to this job vacancy (including requests for adjustments), please refer to the details on the contact officer located in the downloadable job pack.
We can provide adjustments, including alternate formats of the application form, to the recruitment process for candidates including individuals with disability. If you require an adjustment to be made during the recruitment process (including alternate formats or have an enquiry about the support provided, please contact the Recruitment team via recruitment@finance.gov.au or call (02) 6215 1717 between 8:30am - 5:00pm AEDT Monday to Friday.
For questions relating to the online lodgement of your application, please email the Recruitment team via recruitment@finance.gov.au or call (02) 6215 1717 between 8:30am - 5:00pm AEDT Monday to Friday.
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Frequently Asked Questions Opens in new window
APS 5 ($92,127 - $103,372) | Ongoing & Non-ongoing | Full-time & Part-time
Canberra, ACT,Perth, WA,Melbourne, VIC,Sydney, NSW,Brisbane, QLD,Adelaide, SA,Hobart, TAS,Darwin, NT
.ABOUT THE BRANCH
The Parliamentary Business Resources (PBR) Framework Branch in Ministerial and Parliamentary Services Division (MaPS), within Finance, provides advice and support services on a range of matters pertaining to Parliamentarians’ work expenses in accordance with federal legislation.
The PBR Branch consists of four teams:
Capital Works and Security
PBR Policy and Assurance
Property and State Office Support
PBR Governance
ABOUT THE OPPORTUNITY
As a Client Service Officer in the Property and State Office Support Team your duties may include but not limited to:
Communicating with current and former Parliamentarians and Members of Parliament (Staff) Act 1984 (Commonwealth) employees on a range of services within the PBR Framework.
Researching, interpreting and providing accurate, timely advice in accordance with federal legislation and existing frameworks.
Using a range of systems to process payments of accounts pertaining to Parliamentarians’ work expenses and allowances.
Provide property and office facilities management services and assist with the effective operation of Commonwealth Parliament Offices (CPOs).
Work collaboratively with colleagues, internal and external stakeholder to deliver a seamless client experience.
DETAILED VACANCY INFORMATION
For detailed information about this role including the job specific capabilities, please refer to the downloadable vacancy pack, which can be accessed by clicking the hyperlink at the bottom of this page.
ELIGIBILITY ADVICE & CANDIDATE NOTES
Under section 22(8) of the Public Service Act 1999, employees must be Australian citizens to be employed in the Australian Public Service (APS) unless the Agency Head has agreed otherwise, in writing.
Successful applicants will be required to undergo the process to obtain and maintain, or continue to hold the required security clearance level for the role as indicated in the downloadable job pack. All Finance staff are required to have a minimum baseline security clearance prior to commencement.
This role is being advertised as both ongoing and non-ongoing. Roles may be offered as either ongoing or non-ongoing subject to operational requirements. Where a non-ongoing position is offered, the role will be filled for a specified term of up to 12 months. Specified term vacancies may be extended up to a maximum period of 18 months.
We encourage and welcome applications from Aboriginal and Torres Strait Islander peoples, people with Disability, LGBTQI+ people, people from culturally and linguistically diverse backgrounds and mature aged people
CONTACT INFORMATION
For specific questions relating to this job vacancy (including requests for adjustments), please refer to the details on the contact officer located in the downloadable job pack.
We can provide adjustments, including alternate formats of the application form, to the recruitment process for candidates including individuals with disability. If you require an adjustment to be made during the recruitment process (including alternate formats or have an enquiry about the support provided, please contact the Recruitment team via recruitment@finance.gov.au or call (02) 6215 1717 between 8:30am - 5:00pm AEDT Monday to Friday.
For questions relating to the online lodgement of your application, please email the Recruitment team via recruitment@finance.gov.au or call (02) 6215 1717 between 8:30am - 5:00pm AEDT Monday to Friday.
Frequently Asked Questions Opens in new window
Frequently Asked Questions Opens in new window
💡 Quick Summary
Seeking a career-building opportunity? The Client Service Officer position is now open for candidates interested in the Government Job Alert sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Government Job Alert is a plus.