ROLES AND RESPONSIBILITIES

· Take ownership of customer issues

· Troubleshoot problems and see them through to resolution

· Escalate unresolved issues to the appropriate internal teams

· Collect prompt and accurate feedback from customers

· Document knowledge in the form of solution articles

· Establishing relationships with the clients of the company.

· Attending meetings with clients or interacting with them via telephone or written communication.

REQUIRED EXPERIENCE, SKILLS AND QUALIFICATIONS

· Fresher or experienced both can apply. Candidates from an IT background will be preferred.

· Excellent English Communication skills

· Go-getter attitude

· Should be able to face challenges

Job Type: Full-time

Salary: Up to ₹300,000.00 per year

Benefits:

Food provided
Health insurance
Schedule:

Night shift
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

total work: 1 year (Preferred)
Work Location: One location

Job Types: Full-time, Fresher

Salary: ₹20,081.22 - ₹35,131.81 per month

Benefits:

Food provided
Health insurance
Schedule:

Night shift
Supplemental pay types:

Yearly bonus
Ability to commute/relocate:

Bestech Business Tower, Mohali - 160062, Punjab: Reliably commute or planning to relocate before starting work (Required)
Experience:

total work: 1 year (Preferred)
Speak with the employer
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