Job Description
Position Overview
Job Title: Client Service Operator
Location: Mumbai
Role Description
The role would be of ensuring adherence of DB Service Standards w.r.t. to laid down processes, Customer Service, Internal / External Compliance Standards, Internal / External Audit and Corporate Security. To handle Loan Disbursals and closure of service requests raised through various service channels.
What We’ll Offer You
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above
Your Key Responsibilities
• Ensuring error free disbursements
• Ensuring error free banking of repayment mode / cheques received from various channels
• Correct closure of service requests received from various channels (Walk-In Customers / Phone Banking)
• On-time and accurate dispatch of Files / Agreements / Documents to their final destination
• Ensuring that the processes laid down are adhered to
• Co-ordination with local branches for loan closures / document release etc.
Your Skills And Experience
• Ideal candidate should have experience in the Banking Industry with regards to handling Retail Banking Asset products and Customer Service.
• In return, Deutsche Bank offers a challenging and rewarding career where your contribution is valued and rewarded. We have an inclusive and friendly working environment coupled with excellent facilities and benefits.
How We’ll Support You
• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
About Us And Our Teams
Please visit our company website for further information:
https://www.db.com/company/company.htm
Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, ****** orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.
Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides
Job Title: Client Service Operator
Location: Mumbai
Role Description
The role would be of ensuring adherence of DB Service Standards w.r.t. to laid down processes, Customer Service, Internal / External Compliance Standards, Internal / External Audit and Corporate Security. To handle Loan Disbursals and closure of service requests raised through various service channels.
What We’ll Offer You
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above
Your Key Responsibilities
• Ensuring error free disbursements
• Ensuring error free banking of repayment mode / cheques received from various channels
• Correct closure of service requests received from various channels (Walk-In Customers / Phone Banking)
• On-time and accurate dispatch of Files / Agreements / Documents to their final destination
• Ensuring that the processes laid down are adhered to
• Co-ordination with local branches for loan closures / document release etc.
Your Skills And Experience
• Ideal candidate should have experience in the Banking Industry with regards to handling Retail Banking Asset products and Customer Service.
• In return, Deutsche Bank offers a challenging and rewarding career where your contribution is valued and rewarded. We have an inclusive and friendly working environment coupled with excellent facilities and benefits.
How We’ll Support You
• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
About Us And Our Teams
Please visit our company website for further information:
https://www.db.com/company/company.htm
Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, ****** orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.
Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides
💡 Quick Summary
Seeking a career-building opportunity? The Client Service Operator position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
