Job Description
Location: Miami, FL
Employment Type: Full-Time
About The Role
We’re hiring a Client Services Associate to support and strengthen relationships with our clients while ensuring a smooth, positive customer experience. This role is ideal for someone who enjoys working with people, staying organized, and helping accounts succeed over time.
As a Client Services Associate, you’ll act as a key point of contact for assigned clients—handling day-to-day account needs, supporting service requests, and collaborating with internal teams to deliver reliable, high-quality service. This is a great opportunity for someone looking to grow a career in client services, account management, or customer success.
What You’ll Do
• Serve as the primary point of contact for a portfolio of clients or customers
• Build and maintain strong relationships through regular communication and follow-up
• Support client needs including updates, service requests, and account changes
• Conduct outbound check-ins to gather feedback and ensure satisfaction
• Track account activity, service issues, and opportunities in the CRM
• Assist with onboarding new clients to ensure a smooth transition
• Coordinate with sales, operations, and support teams to resolve issues efficiently
• Share product updates, promotions, and service information with clients
• Prepare basic reports, notes, and account summaries as needed
• Maintain a high level of professionalism, responsiveness, and organization
What We’re Looking For
• Strong communication skills and comfort working directly with clients
• Organized, dependable, and able to manage multiple accounts at once
• Customer-first mindset with strong problem-solving skills
• Comfortable learning new systems and tools
• Proactive, positive attitude and strong follow-through
• Experience in customer service, client services, retail, hospitality, or account support is a plus — but not required
What We Offer
• Competitive compensation
• Paid training and ongoing support
• Clear growth path into Account Coordinator, Account Manager, or Customer Success roles
• Supportive, collaborative team environment
• Opportunities to build valuable client-facing and professional skills
Why Join Us
We believe strong client relationships drive long-term success. Our Client Services Associates play a critical role in supporting customers, solving problems, and creating positive experiences. If you enjoy helping people, staying organized, and working in a role where your impact is visible, we encourage you to apply.
Skills: customer experience,customer service,customer,sales,communication
Employment Type: Full-Time
About The Role
We’re hiring a Client Services Associate to support and strengthen relationships with our clients while ensuring a smooth, positive customer experience. This role is ideal for someone who enjoys working with people, staying organized, and helping accounts succeed over time.
As a Client Services Associate, you’ll act as a key point of contact for assigned clients—handling day-to-day account needs, supporting service requests, and collaborating with internal teams to deliver reliable, high-quality service. This is a great opportunity for someone looking to grow a career in client services, account management, or customer success.
What You’ll Do
• Serve as the primary point of contact for a portfolio of clients or customers
• Build and maintain strong relationships through regular communication and follow-up
• Support client needs including updates, service requests, and account changes
• Conduct outbound check-ins to gather feedback and ensure satisfaction
• Track account activity, service issues, and opportunities in the CRM
• Assist with onboarding new clients to ensure a smooth transition
• Coordinate with sales, operations, and support teams to resolve issues efficiently
• Share product updates, promotions, and service information with clients
• Prepare basic reports, notes, and account summaries as needed
• Maintain a high level of professionalism, responsiveness, and organization
What We’re Looking For
• Strong communication skills and comfort working directly with clients
• Organized, dependable, and able to manage multiple accounts at once
• Customer-first mindset with strong problem-solving skills
• Comfortable learning new systems and tools
• Proactive, positive attitude and strong follow-through
• Experience in customer service, client services, retail, hospitality, or account support is a plus — but not required
What We Offer
• Competitive compensation
• Paid training and ongoing support
• Clear growth path into Account Coordinator, Account Manager, or Customer Success roles
• Supportive, collaborative team environment
• Opportunities to build valuable client-facing and professional skills
Why Join Us
We believe strong client relationships drive long-term success. Our Client Services Associates play a critical role in supporting customers, solving problems, and creating positive experiences. If you enjoy helping people, staying organized, and working in a role where your impact is visible, we encourage you to apply.
Skills: customer experience,customer service,customer,sales,communication
💡 Quick Summary
Seeking a career-building opportunity? The Client Services Associate position is now open for candidates interested in the Back Office Jobs sector. This role in Miami offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
