Job Description
As a Manager, you will be responsible for:
Position Duties:
• Manage a team of approximately 50 plus high end product support consultants in a B2B
environment.
• Manage and maintain key SLAs during US hours.
• Responsible for the development and management of staff members, Tier 1 and Tier 2 level
management personnel.
• Recruit and groom future team members.
• Devise and execute reports to ensure high level of performance
• Identify, innovate and execute business ideas to improve service delivery
• Identify opportunities to improve and drive efficiency/top line
• Monitoring team performance and service calls to ensure the delivery center goals are met
• Writing and conducting performance evaluations, making employment decisions, se
Position Duties:
• Manage a team of approximately 50 plus high end product support consultants in a B2B
environment.
• Manage and maintain key SLAs during US hours.
• Responsible for the development and management of staff members, Tier 1 and Tier 2 level
management personnel.
• Recruit and groom future team members.
• Devise and execute reports to ensure high level of performance
• Identify, innovate and execute business ideas to improve service delivery
• Identify opportunities to improve and drive efficiency/top line
• Monitoring team performance and service calls to ensure the delivery center goals are met
• Writing and conducting performance evaluations, making employment decisions, se
💡 Quick Summary
Seeking a career-building opportunity? The Client Services Manager position is now open for candidates interested in the Event Management Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.
