Client Services Officer

Job description

South Australia Police

Job reference: 644+46

Location: 5343 - BERRI

Job status: Short Term Contract

Eligibility: Open to Everyone

Term full-time vacancy up to 27/06/2025.

The Client Services Officer is a multi-skilled administration position accountable to the Administration Manager and has a close working relationship with managers responsible for individual portfolios, including Criminal Investigation Branch, Operations Section, Prosecution Section and Administration Section. The incumbent is responsible for undertaking a range of administrative in the front station activities, ensuring a high level of customer service is provided and maintained.

This vacant position primarily provides front station customer service, working in the Operations Section, ensuring a high level of customer service is provided to members of the public. Please the provide application covering the following Essential Minimum Requirements:

Ability to professionally communicate to all levels of management and personnel and respond appropriately to the needs of customers and client groups.

Ability to work both as an individual and part of a multi-disciplinary team and achieve agreed objectives.

Possess a high level of personal integrity and credibility and maintain confidentiality.

Proven experience in the use of personal computers including word processing, databases, records management and spreadsheet software packages.

Special Conditions

The incumbent must hold a current Australian work eligibility status and will be subject to a criminal history check.

The incumbent may be assigned to other duties at this remuneration level or equivalent.

May involve shift/public holiday/weekend work.

Some out of hours work and intra/interstate travel may be required.

The incumbent is required to participate in SAPOL’s iEngage program.

Salary

ASO2 - $58,70+ - $63,154 per annum.

Enquiries

Charissa Lawrence

8535 6034

Charissa.Lawrence@police.sa.gov.au

Application Instructions

All applications must be submitted online. Applicants should include the name, title and contact details for 3 current referees.

Applicants external to SAPOL must complete an Employment Declaration Form and include this with their application (refer to Job Application Guidelines for proof of identity process).

Please read the Job Application Guidelines.

South Australia Police is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.

Aboriginal and Torres Strait Islander People and people with disability are strongly encouraged to apply.

The South Australian public sector supports flexible ways of working including part-time working arrangements wherever reasonably possible. The sector is diverse and desires to increase in diversity and to create opportunities for more South Australians.

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. If you have any support or access requirements, we encourage you to advise us at the time of application.

Applications close: 06/02/2025 5:00 PM

Flexibility Statement

The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.