Client Services Officer/Administration Assistant - Sunshine Coast Accountants
Full job description
Clarke McEwan Accountants is a reputable Chartered Accounting firm located in the vibrant area of Maroochydore on the Sunshine Coast. Our waterfront offices on the Cotton Tree Esplanade are ideally positioned near parks, cafes, Sunshine Plaza, and the new Maroochydore town centre. We specialize in providing tailored services to successful businesses and professional clients.
We are excited to announce an opportunity for a full-time Client Services Officer / Administration Assistant to join our team.
About the Role
This position is located at Maroochydore on the beautiful Sunshine Coast. We are seeking a client-focused superstar who can support reception and our team with general administration and housekeeping duties as required. We are looking for an upbeat and vibrant professional who has the following qualities:
Exceptional attention to detail & accuracy
Excellent written & verbal communication skills
Brilliant phone manner & personable skills
Willingness to learn, show initiative & be a positive ‘team player’ who is willing to contribute
Positive & upbeat attitude
High standard of ethics, confidentiality & professionalism
Excellent time management with the ability to multitask
Responsible & outcome-focused
Tech-savvy and a quick learner
Flexible, adaptable, & dependable
Your duties as our Client Services Officer / Administration Assistant will include but are not limited to:
Welcoming clients and professionally answering and screening incoming calls
Electronic collation and uploading of year-end client documentation such as tax returns, BAS, invoices, and more to our client digital signature portal
Assisting with the creation and management of tasks in our internal work-in-progress system
Filing and maintaining confidential client documentation
Processing lodgments with the Australian Taxation Office (ATO)
Assisting with ASIC compliance tasks, including the setup of new company and trust structures
Managing communications with government departments such as the ATO and ASIC
Preparing and distributing our monthly client newsletter
Assisting with digital marketing initiatives
Managing debtors and following up on outstanding payments via email and text
Assisting clients with bookkeeping and payroll processing queries - training and support provided.
Assisting our Principal with diary and email management and the monitoring of our ATO lodgment program.
About You
The ideal candidate will possess:
Minimum of 2-3 years’ experience in an office administration role, preferably within an accounting firm
Proficiency in Microsoft Office 365 (Word, Excel, Outlook, Teams) and a strong comfort level with technology
Experience working with Xero, XPM, MYOB and FYI Docs an advantage.
Excellent written and verbal communication skills, with a strong ability to build relationships with clients and colleagues alike
An ability to multitask, prioritize effectively, and meet deadlines in a busy environment
A high level of professionalism, with a strong focus on confidentiality and ethical standards
Why Clarke McEwan?
At Clarke McEwan, we pride ourselves on fostering a collaborative and positive work environment. We value our team and believe in providing the necessary support to help everyone succeed. In addition to a competitive salary, we offer:
Career growth opportunities with ongoing training and development
A friendly and supportive team culture
A modern and well-located office in the heart of Maroochydore
A positive work-life balance and a rewarding career path
If you are passionate about providing exceptional client service and looking for a role where no two days are the same, we’d love to hear from you!
For more information about our firm, please visit www.clarkemcewan.com.au.
All applications will be treated with the strictest confidentiality.
Job Type: Full-time
Pay: $65,000.00 – $80,000.00 per year
Ability to commute/relocate:
Maroochydore QLD 4558: Reliably commute or planning to relocate before starting work (Preferred)
Work Authorisation:
Australia (Required)
Location:
Maroochydore QLD 4558 (Preferred)
Work Location: In person