Client Services Representative
About the Position
The Client Services Representative will be responsible for delivering exceptional customer experiences, ensuring accuracy and efficiency in transaction processing, and maintaining a thorough understanding of our banking products.
Key Responsibilities:
• Provide top-notch customer service through various channels
• Process banking transactions with precision and attention to detail
• Support customers with online banking setup, troubleshooting, and other inquiries
• Conduct quality control reviews to ensure accuracy and consistency
Requirements:
• High school diploma or equivalent
• Excellent communication and organizational skills
• Ability to multitask and prioritize tasks effectively
• Strong problem-solving skills and attention to detail